Kadryana Kimbrough
Summary
Driven Certified Nursing Assistant and experienced server, adept in providing exceptional customer service and compassionate care, demonstrated at HealthCare Plus and Francesco's Ristorante. Skilled in HIPAA compliance and time management, I excel in fast-paced environments, ensuring patient dignity and enhancing dining experiences. Achieved a 20% increase in patient satisfaction through dedicated companionship and team support.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
HealthCare Plus
03.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Server
Jmk Nippon
06.2022 - 08.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Francesco's Ristorante
01.2022 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Certified Nursing Assistant (CNA)
Grand Regency
07.2023 - 11.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Special Needs Child Caregiver
Care.com Inc
04.2021 - 08.2023
- Supported families in developing individualized care plans to address the specific needs of each child.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Developed creative problem-solving skills among special needs children through guided play sessions that encouraged critical thinking.
- Assisted guests with special needs, demonstrating empathy and professionalism in addressing their concerns.
Receptionist
Slayy Lash &' Brow
11.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Associate of Arts - Esthetician
Tricoci University
Chicago, IL10.2024
Associate of Applied Science - Certified Nursing Assistant
Rock Valley Collage
Rockford, IL08.2023
High School Diploma -
Guilford High School
Rockford, IL06.2022
Skills
- HIPAA Compliance
- Exceptional customer service
- Reliable team player
- Collecting vital signs
- Alzheimer's and Dementia Care
- Compassionate
- Companionship and emotional support
- Verbal and written communication
- Documenting behaviors
- End of life care
- Adaptable
- Strong Work Ethic
- Organization skills
- Time Management
- Professional Appearance
- Safe Food Handling
Certification
- CNA
- Food Sanitation
- Esthetician
Languages
English
Full Professional
English
Full Professional
Timeline
Certified Nursing Assistant (CNA)
Grand Regency
07.2023 - 11.2023
Certified Nursing Assistant (CNA)
HealthCare Plus
03.2023 - Current
Server
Jmk Nippon
06.2022 - 08.2024
Server
Francesco's Ristorante
01.2022 - 06.2024
Receptionist
Slayy Lash &' Brow
11.2021 - 03.2023
Special Needs Child Caregiver
Care.com Inc
04.2021 - 08.2023
Associate of Arts - Esthetician
Tricoci University
Associate of Applied Science - Certified Nursing Assistant
Rock Valley Collage
High School Diploma -
Guilford High School
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