Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kady Brown

West Monroe

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

5
5
years of professional experience

Work History

Host

Cotton
02.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Supervisor

Chick-fil-A
07.2019 - 02.2023
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Associate of Applied Science - General Studies

Louisiana Delta Community College
Monroe, LA
01.2025

Skills

  • Team Collaboration
  • Server Support
  • Reservations Management
  • Telephone Reception

Timeline

Host

Cotton
02.2023 - Current

Supervisor

Chick-fil-A
07.2019 - 02.2023

Associate of Applied Science - General Studies

Louisiana Delta Community College

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Kady Brown