Dynamic professional with a strong background in photography and customer service. Excellent at client communication and problem-solving. Successfully captured high-quality images while fostering positive relationships. Ability to enhance customer experiences and manage projects effectively, ensuring satisfaction and brand consistency. Passion for creating experiences instead of services in all of my work.
Work History
Photographer
1 Year 7 Months
Memories by Munroe (my Own Business) | 01.2025 - Current
Captured high-quality images for events, ensuring client satisfaction and adherence to creative vision.
Edited photographs using industry-standard software to enhance visual appeal and maintain brand consistency.
Developed and maintained strong client relationships through effective communication and understanding of their needs.
Collaborated with event planners to coordinate photography timelines, maximizing efficiency during shoots.
I started my own business in 2025.
Prior to this I had been working in the photography industry as well.
18 years of photography experience combined.
7 years as a wedding photographer (Lead photographer for an independent photographer)
14 years portrait studio photography (Local studios mostly)
3 years corporate photography, (Lifetouch/ Schools)
10 years marketing photography
5 years in product photography
18 years portrait photography focused
Certified Substance Abuse Counselor
2 Years 9 Months
CSP Sacramento | 08.2022 - 05.2025
Developed individualized treatment plans for clients, addressing their unique needs and goals.
Facilitated group therapy sessions to promote peer support and foster communication skills.
Conducted assessments to evaluate client progress and adjust interventions accordingly.
Collaborated with multidisciplinary teams to ensure comprehensive care and resource allocation.
Educated clients on coping strategies and life skills to enhance personal development.
Maintained accurate documentation of client interactions, treatment plans, and outcomes for compliance purposes.
I worked the same job at 3 Facilities. These facilities included;
CSP Sacramento, New Dawn Woman’s recovery center, and California Recovery Center.
Customer Service Representative
1 Year 10 Months
BCBS | 03.2021 - 01.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Executive Marketing Assistant
Cannabis Industry | 2015 - 2020
Supported marketing campaigns through social media management and content creation.
Coordinated logistics for promotional events, enhancing brand visibility and audience engagement.
Assisted in developing targeted email marketing strategies to boost customer retention.
Managed inventory tracking for marketing materials, ensuring timely availability for campaigns.
Conducted market research to identify trends and inform strategic marketing decisions.
Led a team of employees to enhance productivity and collaboration.