Kaeden Hanson
West Bend
Overview
2
2
years of professional experience
Work History
Screen Printer
Graphix
04.2024 - 07.2024
- Installed and repositioned screen printing plates and pressure roles.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Maintained safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.
Call Center Representative
Direct Listings
03.2023 - 08.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Sales Associate
Pet Supermarket Inc.
06.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
West Bend West
West Bend, WI06.2021
Skills
- Machine Maintenance
- Quality control knowledge
- Problem-solving skills
- Customer Support
- Customer Service
- Communication
Timeline
Screen Printer
Graphix
04.2024 - 07.2024
Call Center Representative
Direct Listings
03.2023 - 08.2023
Sales Associate
Pet Supermarket Inc.
06.2022 - 11.2022
High School Diploma -
West Bend West