Overview
Work History
Education
Skills
Timeline
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Kaeden Hanson

West Bend,WI

Overview

2
2
years of professional experience

Work History

Screen Printer

Graphix
04.2024 - 07.2024
  • Installed and repositioned screen printing plates and pressure roles.
  • Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
  • Maintained safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.

Call Center Representative

Direct Listings
03.2023 - 08.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Sales Associate

Pet Supermarket Inc.
06.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

West Bend West
West Bend, WI
06.2021

Skills

  • Machine Maintenance
  • Quality control knowledge
  • Problem-solving skills
  • Customer Support
  • Customer Service
  • Communication

Timeline

Screen Printer

Graphix
04.2024 - 07.2024

Call Center Representative

Direct Listings
03.2023 - 08.2023

Sales Associate

Pet Supermarket Inc.
06.2022 - 11.2022

High School Diploma -

West Bend West

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Kaeden Hanson