Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaegan Clemens

Wichita Falls,TX

Summary

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Host

Johnny Carino's
01.2024 - 04.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize table turnover and guest satisfaction.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Communicated effectively with kitchen staff regarding guest needs and special requests.
  • Handled guest inquiries and complaints professionally, enhancing customer satisfaction.
  • Monitored dining room activity to anticipate guest needs and improve service efficiency.
  • Supported team members during busy shifts, fostering collaboration and teamwork.
  • Provided accurate wait time estimates to guests, enhancing overall experience quality.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.


Restaurant Worker

Fiesta Mariachi Mexican Restaurant
03.2023 - 11.2023
  • Processed customer orders efficiently using point-of-sale systems.
  • Maintained cleanliness and organization in dining and kitchen areas.
  • Assisted in food preparation, ensuring adherence to safety standards.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to improve service speed and quality.
  • Adapted quickly to changing priorities during peak hours, maintaining composure under pressure.
  • Supported inventory management by restocking supplies as needed throughout shifts.
  • Participated in team meetings to discuss operational improvements and share feedback.
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.


Education

Texas Virtual Academy At Hallsville
Hallsville, TX
06-2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change
  • Telephone reception
  • Up-selling techniques
  • First aid training
  • Customer service expertise
  • Cleaning and sanitation
  • Guest complaint resolution

Certification

Food Handlers and First Aid

Timeline

Host

Johnny Carino's
01.2024 - 04.2024

Restaurant Worker

Fiesta Mariachi Mexican Restaurant
03.2023 - 11.2023

Texas Virtual Academy At Hallsville

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