Kaela James
Dallas,GA
Summary
Certified Clinical Medical Assistant student expected to graduate by January 2025 with 8+ years of professional experience in sales expertise, medical terminology, and customer service. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
3
3
years of professional experience
Work History
Medical Assistant II
Children’s Healthcare of Atlanta
Atlanta, Georgia
03.2025 - Current
- Assisted healthcare professionals by efficiently managing patient records and scheduling appointments.
- Registered new patients into practice management software program accurately entering demographic information.
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered injections, medications and treatments as directed by the physician.
Guest Relations Specialist
Silverspot Cinema
Smyrna, GA
01.2024 - 03.2025
- Ensured exceptional guest experiences and resolved complex inquiries
- Managed front desk operations and promptly addressed guest needs
- Coordinated guest service training for new employees
- Implemented feedback mechanisms to improve service quality
Style Consultant
Target
Marietta; Kennesaw, GA
02.2022 - 01.2024
- Built lasting relationships through personalized client interactions
- Maintained inventory accuracy and assisted with efficient stocking
- Greeted clients warmly and provided tailored fashion advice
Wellness Coordinator
The Joint Chiropractic
Dallas, GA
04.2023 - 06.2023
- Maximized program enrollment through targeted outreach initiatives
- Assisted clients in setting and achieving specific health goals
Barista
Starbucks
Alpharetta, GA
07.2022 - 04.2023
- Prepared and served a variety of coffee and tea beverages
- Memorized and executed recipes for specialty coffee beverages
- Maintained cleanliness and organization of the coffee bar area
Warehouse Fulfillment Associate
Amazon
Newnan, GA
05.2022 - 07.2022
- Accurately pulled merchandise to fulfill customer orders
- Assembled and prepared customer orders for shipping
Education
Certified Clinical Medical Assistant -
Stepful
01.2025
Medical Assistant Certification -
Stepful
Hiram, GA01.2024
BLS Certification - Basic Life Support
American Heart Association
Atlanta, Georgia04-2027
Bachelor of Science - Nursing
Columbus State University
Columbus, GA01.2020
Skills
- Phlebotomy
- Venipuncture
- BLS
- Capillary Blood Collection
- Specimen Preparation
- Infection Control
- Ultrasounds
- Injections
- Fluid Aspiration
- Cannulation
- Catheterization
- Patient Care
- EMR
- Communication
- Customer Service
- Building Rapport
- Problem Solving
- Effective communicator
- Strong adaptability
- Proactive relationship builder
Education Certifications
- Certified Clinical Medical Assistant, Stepful, National HealthCareer Association, 2025
- Medical Assistant Certification, Stepful, Hiram, GA, 2024
- Bachelor of Science in Nursing - Pursued, Columbus State University, Columbus, GA, 2020
Core Competencies
Venipuncture, Capillary Blood Collection, Specimen Preparation, Infection Control, Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR, Communication, Customer Service, Building Rapport, Problem Solving, Effective communicator, Strong adaptability, Proactive relationship builder
Timeline
Medical Assistant II
Children’s Healthcare of Atlanta
03.2025 - Current
Guest Relations Specialist
Silverspot Cinema
01.2024 - 03.2025
Wellness Coordinator
The Joint Chiropractic
04.2023 - 06.2023
Barista
Starbucks
07.2022 - 04.2023
Warehouse Fulfillment Associate
Amazon
05.2022 - 07.2022
Style Consultant
Target
02.2022 - 01.2024
Certified Clinical Medical Assistant -
Stepful
Medical Assistant Certification -
Stepful
BLS Certification - Basic Life Support
American Heart Association
Bachelor of Science - Nursing
Columbus State University