Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaela Munoz Razcon

Chandler,AZ

Summary

A reliable, top-notch sales associate with outstanding customer service skills as well as relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy merchandising techniques, and product knowledge.

Overview

6
6
years of professional experience

Work History

Caregiver

Inspire Inc
11.2019 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.

Retail Sales Associate

Sage Brush Traders
08.2021 - 09.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention, and rapport.

Receptionist

Mountain Canyon Landscaping
04.2020 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phones promptly and directed incoming calls to the correct offices.
  • Responded to inquiries from callers seeking information.

Hostess

Texas Roadhouse
04.2018 - 03.2020
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Promoted business loyalty by fostering positive customer relationships.

Education

No Degree - General Studies

Coconino County Community College
Flagstaff, AZ

High School Diploma -

Flagstaff High School
Flagstaff, AZ
06.2020

Skills

  • Product Promotion
  • Store Opening and Closing
  • Providing Feedback
  • Sales Expertise
  • Product Knowledge
  • Display Building
  • Strategic Selling
  • Customer Assistance
  • Quality Program Protocols
  • Progress Documentation

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Sage Brush Traders
08.2021 - 09.2023

Receptionist

Mountain Canyon Landscaping
04.2020 - 08.2021

Caregiver

Inspire Inc
11.2019 - Current

Hostess

Texas Roadhouse
04.2018 - 03.2020

No Degree - General Studies

Coconino County Community College

High School Diploma -

Flagstaff High School

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Kaela Munoz Razcon