Experienced retail associate brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.
Overview
3
years of professional experience
Work History
DoorDash
Delivery Driver
02.2023 - Current
Job overview
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Ingles Supermarket
Deli Associate
06.2022 - 03.2023
Job overview
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Opened new inventory and rotated stock by dates to maintain freshness.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Listened carefully to customer instructions and prepared orders according to those preferences.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Amazon
Warehouse Associate
05.2021 - 07.2022
Job overview
Forklyft trained
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Consistently lifted materials weighing as much as 75 pounds.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
McDonald's
Shift Manager
12.2019 - 03.2021
Job overview
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Exercised composure under pressure and in escalated customer service scenarios.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Education
Stadium High
High School Diploma
06.2016
University Overview
sports
art study
basic education
Completed AP course in psychology, english, calculus, and literature
Skills
Pallet Jack Operation
Heavy Hauling
Vehicle Inspection
Forklift Operation
Time Management
Customer Engagement
Safe Food Handling
Accurate Money Handling
Register Operations
Cleanliness and Sanitation
Verbal and Written Communication
Opening and Closing Procedures
Nursery and babysitting experience
12 years experience in childcare and church nursery