Kaeleigh Ellis

• Increased sales by Number% with special displays and promotions.
• Increased store traffic by organizing engaging events and promotions that appealed to target customers.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
• Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
• Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
• Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
• Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
• Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
• Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
• Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
• Completed point of sale opening and closing procedures.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Greet and engage guests in a friendly, inviting & non-business manner

• Establish rapport with guests, strong interpersonal skills, and excellent listening skills

• Make guests comfortable enough for them to share their home furnishing needs so you can bring their visions to life

• Schedule Deliveries

• Help apply for credit or other loan type services • Problem solving

• Creating customer awareness of programs available to them, (i.e. Victoria’s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable

• Driving top line store sales results and growing the business through

action and productivity

• Taking initiative to recover and replenish merchandise, so it is available to sell

• Keeping an awareness of, and building personal capability in, loss prevention

• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

• Assisting in housekeeping of sales floor and communicating maintenance issues

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Create Custom Floral bouquets, boutonnieres, Arrangements & Balloon arrangements

• Create custom fruit & produce platters for parties

• Cut and assemble fruit cups/bowls

• Greet customers in a friendly and professional manner, providing excellent customer service

• Accurately scan items for purchase, using the point-of-sale system

• Process payments from customers, including cash, credit cards, checks, and gift cards

• Count money in the register drawer at the beginning and end of each shift to ensure accuracy