Kaelen Olson
Portland,OR
Summary
Detail-oriented team player with strong organizational skills. Hardworking and passionate job seeker with twenty-five years of valuable experience in a variety of pharmacy settings. A strong desire to continue to learn and grow. Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing workflow.
Overview
26
26
years of professional experience
Work History
Certified Pharmacy Technician
Providence Long-Term Care Pharmacy
06.2023 - Current
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Packaged orders for delivery at various throughout the shift
- Assisted co-workers as needed with workflow and tech checking other's work.
- Rotated multiple areas from packing monthly cycle fill orders, Front counter daily orders and STATs, Processing narcotic cycle and daily orders, and Packing orders for delivery.
Pharmacy Technician / Data Entry and Diabetic Tech
Postal Prescription Services
09.2017 - 06.2023
- Coordinated verification and filling of more than 1,000 daily prescriptions in high-volume mail order pharmacy
- Scanned documents and saved in database to keep records of essential organizational information
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Corrected data entry errors to prevent later issues such as duplication or data degradation
- Added documents to file records and created new records to support filing needs
- Accurately handled data entry for thousands of clients into company-based software
- Kept optimal quality levels to prevent critical errors and support team performance targets
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them
- Outlined appropriate processes and procedures to fulfill and complete inquiries
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician
Rite-Aid Pharmacy
05.2015 - 09.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Counted and labeled between 400 and 500 prescriptions per day with correct item and quantity
- Stocked, labeled and inventoried medication to keep accurate records
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Entered and processed patients' prescriptions into internal system
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Collected co-payments or full payments from customers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Counted, measured, and compounded medications following standard procedures
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system
- Reviewed and verified customer information and insurance provider information
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Supervised fellow pharmacy technicians and coordinated day-to-day assignments
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Pharmacy Technician / IV Pharmacy Technician
Adventist Medical Center Portland
09.2002 - 01.2015
- Stocked, labeled and inventoried medication to keep accurate records
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Developed and implemented improvements to pharmacy organization system to improve productivity
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Solved problems with other departments in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Counted, measured, and compounded medications following standard procedures
- Counted, measured and compounded medications following standard sterile procedures
- Ran reports, maintained inventory, and restocked omnicell medication dispensing systems throughout hospital in multiple departments
- Prepared intravenous solutions, admixtures, and other solutions using aseptic techniques.
Pharmacy Technician
Propac Long Term Care Pharmacy
06.1998 - 06.2002
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Counted and labeled prescriptions with correct item and quantity
- Stocked, labeled and inventoried medication to keep accurate records
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Entered and processed patients' prescriptions into internal system
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Counted, measured, and compounded medications following standard procedures
- Ran reports, maintained inventory and restocked Pyxis medication dispensing equipment in multiple facilities in Oregon, Washington, and Idaho
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques
- Ran reports, restocked emergency boxes and sent out replacements to multiple facilities in Oregon, Washington, and Idaho
- Worked way up from replenishing emergency boxes, to becoming runner and packager for bubble pack prescriptions, to overseeing Pyxis systems in multiple facilities, to becoming re-order, then new order data entry pharmacy technician, and finally IV admixture technician
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Education
High School Diploma -
Richland High School
Richland, WA06.1995
Skills
- Ethical Business Conduct
- IV Preparations
- Efficient Data Entry
- Active Listening
- Standard Operating Procedures Understanding
- Accuracy Verification
- Receiving Incoming Supplies
- Manual and Automated Medication Dispensing
- Service Quality
- Problem-Solving Skills
- Critical Thinking
- Staff Support
- Assisting Pharmacists
- Intravenous Admixture Preparation
- Fda Drug Safety Guidelines
- Information Systems
- Drug Storage Procedures
- Stocking Shelves
- Confidentiality And Hipaa
- Updating Medication Histories
- Manual And Automated Medication Dispensing
Accomplishments
I was the first technician at Postal Prescription Services to tech check over a thousand orders, before they were passed on to a pharmacist for the final check. My accuracy levels were always at the top level and I had the lowest percentage of errors.
In my first pharmacy technician job at Propac, I worked my way up from entry level emergency kit tech to packing daily orders for various delivery times, processing refill orders, typing new orders, trouble shooting equipment failures, running and setting up the pyxis system for multiple locations in Oregon, Washington, and Idaho, and learning IV admixture in the four years I worked there.
Timeline
Certified Pharmacy Technician
Providence Long-Term Care Pharmacy
06.2023 - Current
Pharmacy Technician / Data Entry and Diabetic Tech
Postal Prescription Services
09.2017 - 06.2023
Pharmacy Technician
Rite-Aid Pharmacy
05.2015 - 09.2017
Pharmacy Technician / IV Pharmacy Technician
Adventist Medical Center Portland
09.2002 - 01.2015
Pharmacy Technician
Propac Long Term Care Pharmacy
06.1998 - 06.2002
High School Diploma -
Richland High School
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