KAELEY BULLOCK
Westfield,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
Work History
Playground Leader
westfield parks and recreation
Westfield, MA
07.2024 - Current
- Supervised individuals on swings, slides and other playground equipment, keeping watch to avoid dangerous situations.
- Participated in games and recreational activities which encouraged individuals and staff to join in.
- Provided positive reinforcement to encourage appropriate behavior among children.
- Managed conflicts between participants in a timely manner while ensuring their safety at all times.
- Assisted in teaching basic social skills such as sharing, taking turns, respect for others' property.
- Greeted parents and guardians upon arrival and provided them with information about program offerings.
Skate Guard
Amelia Park Arena
- Performed light maintenance tasks such as cleaning restrooms, sweeping floors, and emptying trash cans throughout the facility.
- Provided first aid care to injured patrons when necessary and contacted emergency personnel if needed.
- Enforced policies related to conduct on premises including ejecting unruly guests when appropriate.
- Monitored and enforced safety regulations on the skating rink floor, ensuring all participants followed the rules.
- Monitored skaters for adherence to rules and ice safety policies.
- Attended to skaters after accidents, falls or incidents and prepared documentation.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Education
Westfield Technical Academy
Westfield, MASkills
- Child Supervision
- Patient-focused care
- Light Housekeeping
- Customer Service
Certification
- CPR certified
- AED certified
Timeline
Playground Leader
westfield parks and recreation
07.2024 - Current
Skate Guard
Amelia Park Arena
Westfield Technical Academy
- CPR certified
- AED certified
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