Kaeli Fields
Monroe,Michigan
Summary
I really love working with people and making sure they have a good experience. I've done a bit of everything in restaurants – serving, hosting, and bartending – so I've learned a lot about keeping things running smoothly and making sure guests feel welcome. I'm a friendly face, a good team player, and I genuinely enjoy making someone's day a little better through good service.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Hannons’ Block
Toledo, OH
06.2025 - 06.2026
- Greeted and seated guests, managed waitlists, and ensured efficient table turnover during peak hours.
- Assisted with taking orders, running food, and delivering drinks, providing exceptional guest service.
- Handled guest inquiries, resolved complaints professionally, and maintained a positive dining atmosphere.
- Worked collaboratively with the kitchen and bar teams to ensure smooth service operations.
Restaurant Server
The Quarry
04.2024 - 01.2026
- Greet guests and seat them promptly, creating a welcoming and friendly dining atmosphere.
- Take customer orders accurately while offering menu recommendations and upselling sides, beverages, and specials.
- Deliver food orders swiftly and correctly, ensuring proper presentation and guest satisfaction.
- Provide attentive service by refilling drinks, addressing special requests, and accommodating guest needs.
- Maintain clean and organized dining areas by bussing tables, resetting for new guests, and assisting with side work.
- Complete closing duties, including cleaning sections, restocking supplies, and preparing the dining area for the next shift.
- Collaborate with kitchen and bar staff to ensure seamless service and prompt delivery of orders.
Restaurant Server
Three Hermano’s
Rockwood, MI
06.2023 - 03.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed order accuracy and timing to enhance dining experience for guests.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Implemented efficient table turnover strategies to maximize seating capacity during peak hours.
Education
Radiography
Owens Community College
High School - undefined
Airport Community Schools
01.2022
Skills
- Strong multitasking & time management
- Team collaboration & reliability
- Attention to detail & cleanliness
- Bartending & beverage preparation
- Food safety & sanitation knowledge
- Upselling & suggestive selling techniques
- Problem-solving & guest relations
- Adaptability in fast-paced environments
- Proficient in Toast POS & Focus POS systems
Timeline
Restaurant Server
Hannons’ Block
06.2025 - 06.2026
Restaurant Server
The Quarry
04.2024 - 01.2026
Restaurant Server
Three Hermano’s
06.2023 - 03.2024
High School - undefined
Airport Community Schools
Radiography
Owens Community College