Kaeli Johnson
Salt Lake City,USA
Summary
Healthcare professional specializing in patient care coordination and electronic medical record management. Demonstrated expertise in educating patients on health needs while providing compassionate support across various healthcare environments. Committed to maintaining confidentiality and ensuring compliance with healthcare regulations.
Overview
7
7
years of professional experience
Work History
Sleep Technologist
George E. Wahlen VA Medical Center
Salt Lake City, USA
10.2025 - Current
- Coordinated home medical equipment and educated patients on PAP equipment usage and troubleshooting.
- Delivered patient-centered assistance via telephone, in-person, and electronic communication, effectively addressing patient questions and care needs.
- Accurately document patient interactions, clinical information, orders, and follow-up activities in the electronic medical record.
- Coordinate care by processing and tracking consults, Return to Clinic orders, provider communications, and follow-up needs.
- Reviewed and confirmed patient information and medical documentation; routed messages and concerns to appropriate healthcare team members for timely resolution.
Sleep Technologist
Banner Health
10.2023 - 04.2025
- Informed patients about sleep testing procedures, equipment, and treatment expectations, ensuring understanding while upholding HIPAA confidentiality.
- Delivered direct patient care and exceptional customer service, addressing patient questions and needs effectively in healthcare environment.
- Communicated professionally with patients and healthcare staff to support testing, treatment, and continuity of care.
- Completed accurate electronic documentation and maintained organized patient information within healthcare systems.
Sleep Technologist
Ogden Clinic
Ogden, USA
06.2022 - 10.2023
- Provided compassionate support to patients during sleep testing and treatment, enhancing overall patient experience.
- Educated patients on procedures and equipment, addressing concerns to empower informed decision-making.
- Coordinated with patients and healthcare professionals to ensure seamless testing, treatment, and follow-up.
- Entered and maintained accurate patient and clinical information in electronic healthcare systems.
EEG Technologist
Saint Mark's Hospital
, USA
01.2020 - 12.2020
- Supported patients during diagnostic neurological testing, ensuring understanding of procedures and reducing anxiety.
- Documented patient and testing information accurately in electronic healthcare systems, enhancing record-keeping efficiency.
- Collaborated with clinical staff to safeguard confidential health information, ensuring compliance with healthcare regulations.
Education
Bachelor's Degree - Neuroscience
Weber State University
Ogden, UTSkills
- Electronic Medical Records (EMR)
- Patient documentation
- Care Coordination
- Consult & Referral Processing
- Patient Education
- Medical Terminology
- HIPAA compliance
- Patient Service & Communication
- Telephone Support
- Patient Demographic Verification
- Secure Patient Messaging
- Multidisciplinary Collaboration
- Office software proficiency
Timeline
Sleep Technologist
George E. Wahlen VA Medical Center
10.2025 - Current
Sleep Technologist
Banner Health
10.2023 - 04.2025
Sleep Technologist
Ogden Clinic
06.2022 - 10.2023
EEG Technologist
Saint Mark's Hospital
01.2020 - 12.2020
Bachelor's Degree - Neuroscience
Weber State University