Kaelie Millikin

• Delivered approx. 150 packages to customers' doorsteps and business offices.
• Achieved customer satisfaction through prompt and accurate order deliveries while maintaining a professional demeanor.
• Effectively utilized problem-solving skills to maintain high-quality work and customer satisfaction in challenging situations.
• Enabled a positive work atmosphere by providing support to colleagues and encouraging team collaboration towards accomplishing organizational targets.
• Identifying and resolving potential challenges to uphold performance standards for successful delivery.
• Collaborated with team members to meet tight deadlines during peak delivery periods.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
• Reduced delivery errors by double-checking orders and verifying addresses before departure.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Streamlined package handling by organizing parcels for efficient loading and unloading.
• Completed on-time deliveries by choosing the best and most efficient routes.
• Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
• Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.

Verified orders prior to completing deliveries to avoid customer complaints.

• Maintained a clean driving record, ensuring safe and responsible transportation of food items.
• Processed payments by accepting cash, checks, and credit and debit card payments.
• Interacted professionally with customers in person or by phone and acted with a sense of urgency to drive positive customer experience.
• Collaborated with team members and contributed to team efforts by supporting other workstations during shifts.
• Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising the quality or timeliness of service.
• Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
• Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
• Maintained professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
• Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

• Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
• Maintained patience and level-headedness in diverse situations to support student development and personal growth.
• Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
• Planned and implemented different daily activities to enhance overall development and growth of every student.
• Organized rooms in line with current educational thinking to maximize educational opportunities for students.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Contributed to sales growth by upselling products and services based on individual customer requirements.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Operated register to process payments and collect cash payment for order totals.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Assisted with inventory counts and stocking of merchandise.

• Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
• Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
• Integrated social-emotional learning strategies into daily lessons, fostering empathy and emotional intelligence among students.
• Provided warm, supportive environment for developing academic, social, and emotional growth.

• Provided children with high-quality instruction on ice rink safety and proper skating technique.
• Contributed to staff training initiatives, sharing best practices for safe and efficient rink supervision.
• Streamlined daily operational tasks through effective time-management and prioritization, resulting in increased productivity and consistent service quality.
• Managed conflict resolution among rink patrons, promoting a harmonious recreational atmosphere.
• Provided first aid assistance when necessary, ensuring swift response to injuries and incidents.
• Maintained accurate records of daily rink activity logs and incident reports for administrative review purposes.
• Enhanced skater safety by diligently monitoring rink activities and addressing potential hazards.
• Assisted guests with skate rentals, ensuring proper fit and equipment maintenance for user satisfaction.