Kaelin Knowlen
Bismarck,North Dakota
Summary
Experienced underground utility operator and sales associate. Coming from two very different professional backgrounds gives me a unique set of skills. I know how to work hard to get the job done, while being able to work with all types of personalities. Very goal oriented and take immense pride in all things I do.
Overview
7
7
years of professional experience
Work History
Sales Associate
Red Wing Shoes
03.2016 - Current
- Solved customer challenges by offering relevant products and services.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Foreman/Operator
Precision Underground Inc.
06.2018 - 05.2023
- Worked outside in all weather conditions.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Operated horizontal directional drill, backhoe, plow, and trencher installing underground utilities such as fiber, power, sewer, gas, and water service lines. Along with water service lines I would regularly install curb stops, hydrants, and meter pits.
- Loaded, secured, and hauled heavy equipment.
- Provided on-the-job training to newly hired workers and team members.
Education
No Degree - Business Administration
North Dakota State University
Fargo, NDGED -
Bismarck High School, Bismarck, ND, US
Bismarck, ND05.2014
Skills
- Site Observation
- Component Replacements
- Maintenance Skills
- Teamwork
- Heavy Lifting
- OSHA Regulations
- Hand and Power Tools
- Verify Work Quality
- Water and Sewer Piping
- Customer Service
- Analytical Thinking
- Operational Management
Timeline
Foreman/Operator
Precision Underground Inc.
06.2018 - 05.2023
Sales Associate
Red Wing Shoes
03.2016 - Current
No Degree - Business Administration
North Dakota State University
GED -
Bismarck High School, Bismarck, ND, US
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