Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Psychosocial Rehabilitation Specialist
Citizen Advocates
08.2023 - Current
Developed individual treatment goals based on history and diagnosis.
Worked well in a team setting, providing support and guidance.
Facilitated group and individual therapy in outpatient setting.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Waitress
Twinleaf
01.2022 - 07.2023
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bussed and reset tables to keep dining room and work areas clean.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Delivery Driver
Firehouse Pizzeria
05.2021 - 06.2021
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Managed customer inquiries and complaints in polite and professional manner.