Kaely Harding
Spanaway,WA
Summary
Possessing a strong background in patient advocacy, HIPPA laws and regulations, and communication, I am adept at working with the public, putting the needs of the customers or patients first, and using my skills to better the experience for those I interact with. I am dedicated and a results-driven professional with a proven track record in healthcare facilities and patient relations. I have been known for my commitment to excellence, strategic problem-solving, and effective communication; I am eager to bring my skills and expertise to a dynamic, growth-oriented business. I am seeking a challenging opportunity to contribute my knowledge and thrive in a collaborative and innovative environment—experienced in data entry and handling money, quick memorization of product details, and building customer relationships.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician Trainee
Greybull Drug
Greybull, Wyoming
08.2023 - 02.2024
- Provided exceptional customer service in a fast-paced retail and medical service environment
- Handled transactions efficiently and accurately, creating a positive and welcoming atmosphere for customers.
- Maintained clean and organized pharmacy shelving and work areas.
- Ordered supplies from wholesalers or manufacturers when necessary.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Filled over 100 medication orders daily and entered orders into system.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Answered telephones to respond to questions or requests.
Patient Services Representative
Unlocking The Body Massage Therapy
Puyallup, Washington
03.2022 - 08.2023
- Managed patient registration process, facilitated communication between patients and various departments and staff, processed payments, and maintained patient records in accordance with HIPAA regulations.
- Documented and managed patient information in computer system.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Obtained informed consent and payment documentation from patients and filed in system.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Checked-in patients for scheduled appointments by verifying demographic information, updating as needed, collecting co-payments, verifying insurance coverage.
Shift Supervisor
Papa Murphy's Take And Bake Pizza
Puyallup, Washington
01.2020 - 03.2022
- Trained new employees, delegated daily tasks and responsibilities, completed store opening and closing procedures, balanced tills, and resolved customer complaints and issues.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Observed and monitored utilization of equipment.
- Conducted weekly inventory of supplies, equipment, and food items.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Assisted general manager with operations game plan and company initiatives implementation.
- Coached team members to increase productivity and reduce workplace accidents.
Education
Bachelor of Science - Social Sciences
Washington State University
true12-2024
Associate of Arts - Liberal Arts And General Studies
Pierce College
Puyallup, WA06.2022
Skills
- Adaptability
- Self Motivated
- Leadership
- Detail Oriented and Organized
- Communication
- Solution Focused
- High Pressure Performance
- Excellent Math Skills
References
- Jennifer Bull, Owner - Unlocking the Body, 253-341-1828
- Ross Davidson, Lead Pharmacist - Greybull Drug, 307-765-4601
- Demetria Zuniga, Mentor - Daffodil Festival, 253-576-6364
- Sarah Harding, Mother, 253-226-5506
Accomplishments
- Daffodil Princess and Pierce County ambassador representing Graham Kapowsin High School in 2022
- Received the Harstad Scholarship for full academic tuition coverage at PLU and was an Honor Student at the University
- Completed the Bio-Medical course in High School and graduated at the top of the class
- Completed Running Start with a 3.97 GPA
Affiliations
- photography and mix-media art
- adventuring and always finding reasons to explore and be outdoors
Timeline
Pharmacy Technician Trainee
Greybull Drug
08.2023 - 02.2024
Patient Services Representative
Unlocking The Body Massage Therapy
03.2022 - 08.2023
Shift Supervisor
Papa Murphy's Take And Bake Pizza
01.2020 - 03.2022
Bachelor of Science - Social Sciences
Washington State University
Associate of Arts - Liberal Arts And General Studies
Pierce College
Similar Profiles
Stephanie L. RedusStephanie L. Redus
Project Manager at Federal Drug Administration (FDA), Center for Drug Evaluation and Research (CDER), Office of Generic Drugs (OGD)Project Manager at Federal Drug Administration (FDA), Center for Drug Evaluation and Research (CDER), Office of Generic Drugs (OGD)
MATTHEW CARROLLMATTHEW CARROLL
FULL TIME FLOATER at TIDEWATER DRUG AND HEALTH, FAMILY MEDS INC, ACCOKEEK DRUG AND HEALTH (SAME OWNERSHIP)FULL TIME FLOATER at TIDEWATER DRUG AND HEALTH, FAMILY MEDS INC, ACCOKEEK DRUG AND HEALTH (SAME OWNERSHIP)
Merjanelle CruzMerjanelle Cruz
Assistant Branch Manager at Mercury Drug ( CENTRAL LUZON DRUG CORPORATION)Assistant Branch Manager at Mercury Drug ( CENTRAL LUZON DRUG CORPORATION)
Aurelie DesirAurelie Desir
Babysitter at NABabysitter at NA
TIANA MAZARIEGOSTIANA MAZARIEGOS
Care Coordinator II at Coordinated Care Apple Health Connections - CenteneCare Coordinator II at Coordinated Care Apple Health Connections - Centene