Conducted individual therapy sessions to address mental health concerns.
Developed personalized treatment plans based on client needs and goals.
Maintained accurate client records in compliance with privacy regulations.
Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
Program Case Manager
NeuroRestorative
Lutz
08.2016 - 11.2021
Evaluated patient to determine care and action plans for discharge readiness and other needs.
Work with agencies and service providers to facilitate case coordination and information sharing
Coordinate the integration of social services/case management function
Search for potential discharge sites for patients
Send referrals to potential discharge sites for patients
Communicate with clinical treatment team on a daily basis regarding patient care
Maintain case records for every patient on case load
Document case notes on a daily basis
Have face-to-face meetings with patients on caseload on a weekly basis to discuss their progress towards treatment goals
Review treatment plan and goals with patients
Guided patients and families in making informed decisions about care options and treatment plans.
Attended court hearings with patients, providing necessary documentation to represent Neurorestorative and support patient interests.
Maintained communication with external funders and guardians through email, telephone, and in-person meetings to ensure alignment on patient care.
Communicate with external funders to obtain updated authorizations for each client on case load
Maintain and organize external funding authorizations from MCO’s
Complete and send future authorization requests/forms to external funders for further funding
Market and recruit for NeuroRestorative’s available positions
Accept clinical responsibility for patient caseload and to organize this effectively and efficiently with regard to clinical priorities and use of time
Analyzed and clarified medical documents to ensure accurate understanding of patient needs.
Marriage and Family Intern
Metamorphosis Life Revitalizing Center
Tampa
09.2018 - 05.2019
Maintain client caseload and provide individual counseling
Facilitate couples counseling sessions
Facilitate family group sessions
Facilitated play therapy sessions for adolescents, promoting emotional expression and coping strategies
Completed treatment planning in collaboration with supervisor to ensure tailored client care
Meet with individuals referred from pain management clinics to interview and complete psychological and substance abuse screening that consisted of mental status exam, substance abuse assessment, reasons for living inventory, Beck Depression inventory, and clinical interview.
Conduct phone intakes to gather essential client information.
Participated in discharge planning for individuals on caseload, coordinating post-treatment support and resources
Attended case conferences to discuss client progress and treatment plans.
Record audios of counseling session while working with clients
Obtain 800 total clock hours including direct and indirect hours between 5/2018-12/2018
Maintaining confidentiality of all personally identifiable information of clients and colleagues
Child Welfare Case Manager
Gulf Coast Jewish Family and Community Services
Tampa
01.2016 - 08.2016
Identify strengths, limitations, risk factors, and needs, and refer and coordinate the provision of concrete services to the primary caregiver, and biological families of children
Provide a written assessment of each family and develop, with the team, a case plan in a timely manner, provide case plan updates, and family support plans.
Monitored and reviewed case plans weekly with team members, proactively providing updates and necessary changes to the court, DCF, and Lead Agency.
Maintain face-to-face and telephone contact with each of the assigned eligible children/families in the foster-home, primary residence of the child and/or family, school, daycare, preschool or any appropriate setting. One face-to face must occur in the home every 30 days.
Completed non-clinical intake paperwork for case management services per Agency and CBC policy, ensuring compliance with releases of information, confidentiality, case plans, and assessments.
Provided crisis intervention support to the Agency during urgent situations
Refer the child for medical care, including psychiatric, developmental, medical evaluations, and treatment.
Attend and participate in staffing reviews, administrative reviews/staffing, judicial reviews, permanency staffing, meetings, etc.
Transport children to and from appointments that may include court hearings, medical appointments, and visitations.
Supported primary caregiver(s) and foster family in executing tasks and activities outlined in the case plan to promote child welfare.
Participate in on-call system per agency and/or project policy and procedures, as applicable.
Enter all notes and case progress in FSFN database
Speak with medical staff, psychiatrists, day care staff, school staff, or anyone involved in the children’s care. Obtain information from these providers to provide to the court.
Participated in mandatory training sessions to enhance professional skills
Communicate and work effectively with CPIs.
In-Home Family Consultant
Boys Town of SW Florida
Fort Myers
07.2013 - 06.2014
Provide in-home intervention to children and their families
Engaged directly with families to provide ongoing support and resources.
Taught parenting skills, independent living skills, and behavior modification techniques while accessing community resources to support families in need
Responded to crisis situations by providing immediate support and intervention.
Conducted screening and assessments to determine program eligibility and ensure appropriate support
Monitored individual and family progress towards predetermined goals to facilitate successful outcomes
Prepared, completed, and updated service plans
Provide training and support in the development of skills and accessing of community resources
Communicate and work effectively with DCF CPIs.
Participated in DCF training sessions and meetings to enhance professional development.
Mental Health Technician
Central Florida Behavioral Hospital
Orlando
05.2012 - 07.2013
Direct care to inpatients with psychiatric disorders to ensure safety and well being
Managed patient environment to enhance safety and support therapeutic interactions.
Facilitated mood disorder groups to encourage patient engagement and foster coping skills.
Aided in patient restraints during critical situations.
Completed Handle with Care training to ensure proper patient restraint techniques.
Knowledge and understanding of psychiatric disorders
Knowledge and understanding of Behavioral Management Program for the Mood Disorder Unit
Documented patient behaviors to track progress and inform treatment plans.
Obtain and record patients' vital signs in medical charts
Administering urine analysis/drug screen/pregnancy tests for patients
Bookkeeping
Barabas Construction
Hudson
02.2016
Executed payroll functions accurately and on time, submitting weekly hours for employees
Experience with accounts payable, accounts receivable, and payroll
Exhibited meticulous attention to detail in all completed tasks
Conducted monthly coding through Quickbooks to ensure accurate financial records
Complete various reports for general analysis of business transactions
Family and Marriage Intern
Full Circle Ministries
Lutz
06.2011
Initiated contact with married couples and children to establish rapport and support
Scheduled appointments for new and existing clients to facilitate ongoing care
Contact clients to follow up with appointments
Evaluated OMNI personality tests to determine individual traits and compatibility.
Create and archive client files
Processed payments for services, ensuring accurate financial transactions
Intern
Mental Health Association of Central Florida
Orlando
01.2011
Managed crisis phone calls, ensuring timely and appropriate support for callers in distress
Research mental health resources for referrals
Answer and record referral calls
Input mental health providers into database
Directed incoming phone calls to appropriate departments, facilitating effective communication and service delivery
Collected and organized phone messages for follow-up
Executed screening process for callers using Outlook Clinic system, assessing needs to provide accurate referrals
Provided callers with detailed referral information to ensure proper guidance
Research Assistant
Training and Workforce Development Laboratory UCF
Orlando
01.2011
Administered open-study experiment.
Entered research data into SPSS.
Performed video coding.
Organize data entry packets for participants
Operated UCF-Sona systems for scheduling participant sessions.
Service Learning Student
Community Treatment Center
Cocoa
09.2010
Facilitated activities and ensured client engagement during group therapy sessions to support clinician.
Assisted clients in group therapy to enhance their therapeutic experience.
Discussed possible diagnoses of clients with clinician/director to contribute to treatment planning.
Interview potential clients
Arrange and update client files
Input clinician notes into client files
Organize completed DUI client files
Copy/print and arrange brochures
Education
Masters of Science - Marriage and Family Counseling
Argosy University
Tampa, FL
01-2019
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL
12-2012
Skills
Client management
Data analysis
Microsoft Office Suite
Presentation software
Spreadsheet management
Apple applications
Windows applications
Certification
Cardiopulmonary Resuscitation and First Aid Certified, 01/21
Certified Child Welfare Case Manager, 02/16, CW-012764-2016
Licensed Mental Health Counselor in Florida, MH24286
Phone Numbers
(727) 744-1501
Research
Training and Workforce Development Laboratory, UCF, Orlando, FL, Research Assistant, Fall 2011, Responsible for administering open-study experiment., Responsible for entering research data into SPSS.
Timeline
Therapist
Cerebral
05.2022 - 07.2024
Marriage and Family Intern
Metamorphosis Life Revitalizing Center
09.2018 - 05.2019
Program Case Manager
NeuroRestorative
08.2016 - 11.2021
Bookkeeping
Barabas Construction
02.2016
Child Welfare Case Manager
Gulf Coast Jewish Family and Community Services
01.2016 - 08.2016
In-Home Family Consultant
Boys Town of SW Florida
07.2013 - 06.2014
Mental Health Technician
Central Florida Behavioral Hospital
05.2012 - 07.2013
Family and Marriage Intern
Full Circle Ministries
06.2011
Intern
Mental Health Association of Central Florida
01.2011
Research Assistant
Training and Workforce Development Laboratory UCF
01.2011
Service Learning Student
Community Treatment Center
09.2010
Masters of Science - Marriage and Family Counseling