Summary
Overview
Work History
Education
Skills
Timeline
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Kaelyn Gonzales

Fullerton,California

Summary

Reliable employee seeking a long-term work position. Offering excellent communication, social skills, and background in customer service. Experienced working with adults and children from previous jobs. Will be a full-time college student working towards finding a job in ministry and helping others.

Overview

3
3
years of professional experience

Work History

Youth Leader Volunteer

Calvary Chapel South Bay
07.2021 - Current
  • Coordinated team-building group activities to promote socialization.
  • Engaged with youth groups by following, implementing, and assisting in creating lesson plans.
  • Led weekly Bible studies.
  • Complemented paid staff to successfully execute organization's mission.
  • Demonstrated positive social skills to build healthy relationships.

Fast Food Team Member

Chick-fil-A
09.2022 - 01.2023
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Delivered special orders to waiting vehicles and tables to promote specialized service.

Barista Shift Lead

Robert Lo
11.2020 - 06.2022
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Managed a team of 5 people.
  • Trained and tested new people on service procedures and drink recipes.
  • Developed coffee beverage menu, recipes, specialty tea drinks, and appropriate menu pricing.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Education

Bachelor of Arts - Human Communications

California State University - Fullerton
Fullerton, CA
06.2025

High School Diploma -

West Covina High School
West Covina, CA
06.2021

Skills

  • Member Support
  • Coordinating Orders
  • Customer Engagement
  • Food Running
  • Hospitality
  • Teamwork and Collaboration
  • Cash Register Operations
  • Youth Support

Timeline

Fast Food Team Member

Chick-fil-A
09.2022 - 01.2023

Youth Leader Volunteer

Calvary Chapel South Bay
07.2021 - Current

Barista Shift Lead

Robert Lo
11.2020 - 06.2022

Bachelor of Arts - Human Communications

California State University - Fullerton

High School Diploma -

West Covina High School

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Kaelyn Gonzales