Kaelyn Gray
Marlow,OK
Summary
Experienced retail leader with 9+ years in store operations, team training, inventory control, and loss prevention. Known for clear communication, strong problem-solving, and steady execution of daily standards.
Overview
10
10
years of professional experience
Work History
Training Store Manager
Dollar General Corporations
Marlow, Oklahoma
09.2025 - Current
- Coached store team on customer service and daily operational standards.
- Trained employees on new software, facilitating smooth transitions and reducing training friction.
- Cross-trained employees across various roles, enhancing job skills and boosting overall productivity.
- Managed receiving, stocking, and stockroom organization for retail floor readiness.
- Executed planogram setup for product displays across store areas and seasonal reset merchandising across departments.
- Tracked inventory levels, ensuring stock availability, accuracy, and effective replenishment while minimizing shrink.
- Enforced safety, cleanliness, and compliance with Dollar General policies.
- Resolved customer complaints promptly and professionally.
- Provided feedback to management regarding employee performance issues requiring disciplinary action or further training.
Training Store Manager
Dollar General Corporations
Chickasha, Oklahoma
09.2023 - 09.2025
District Manager
Dollar General Corporations
Marlow, Oklahoma
07.2022 - 01.2023
- Directed multi-store operations for Dollar General retail districts.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Supported hiring, training, and performance discussions with field leaders.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Communicated sales goals, labor plans, and operational priorities to teams.
- Ensured that all stores met their monthly targets by providing guidance and support.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Reviewed inventory levels, freight flow, and merchandising compliance across locations.
- Inspected store readiness, cleanliness, and customer service execution.
- Coordinated corrective actions for policy, payroll, and compliance issues.
- Built strong relationships with associates and leadership to enhance team collaboration. with associates and team leadership.
Store/Training Store Manager
Dollar General Corporations
Marlow, Oklahoma
11.2016 - 07.2021
Education
High School Diploma -
Central High School
Marlow, OK05-2008
Skills
- Employee training
- Problem-solving
- Team management
- Team development
- Team scheduling
- Staff coaching
- Employee scheduling
- Inventory management
- Loss prevention
- Planogram execution
- Visual merchandising
- Merchandising compliance
- Store operations
- Loss prevention
- Cash handling
- Cash register balancing
- POS systems
- Manage operations
- Financial oversight
- Problem solving
- Problem-solving
- Interpersonal skills
- Customer interaction
- Team motivation
- Work delegation
- Leadership development
- Work delegation
- Staff development
- Inventory management
- Financial oversight
- Interpersonal skills
- Loss prevention
- Manage operations
Timeline
Training Store Manager
Dollar General Corporations
09.2025 - Current
Training Store Manager
Dollar General Corporations
09.2023 - 09.2025
District Manager
Dollar General Corporations
07.2022 - 01.2023
Store/Training Store Manager
Dollar General Corporations
11.2016 - 07.2021
High School Diploma -
Central High School