Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate
TJX Companies
06.2024 - Current
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Collaborated with team members to optimize workflow processes and improve operational efficiency.
Conducted product markdowns and promotional setups, enhancing customer shopping experience.
Supported training initiatives for new associates, fostering a collaborative work environment.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Lifeguard and Swimming Instructor
YMCA
06.2018 - Current
Monitored swimming areas to ensure guest safety and compliance with regulations.
Executed emergency response procedures during incidents, demonstrating quick decision-making skills.
Trained new lifeguards on safety protocols and surveillance techniques.
Conducted routine inspections of pool facilities to maintain cleanliness and operational readiness.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Responded to emergency situations in a timely, efficient manner.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Promoted water safety awareness with educational presentations to community groups.
Intern
YMCA
02.2025 - 05.2025
Assisted in data analysis and reporting for project evaluations
Supported team in developing strategic initiatives and process improvements
Coordinated project timelines and deliverables with cross-functional teams
Conducted research to inform decision-making and enhance operational efficiency
Streamlined communication processes between departments to improve collaboration
Participated in brainstorming sessions to generate innovative solutions for projects
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Team Leader
Panera Bread
09.2022 - 05.2025
Led team in achieving operational goals through effective communication and collaboration.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Assisted customers in product selection, enhancing overall satisfaction and service experience.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Worked different stations to provide optimal coverage and meet production goals.
Loss Prevention & Customer Service Representative at Marshall / TJX CompaniesLoss Prevention & Customer Service Representative at Marshall / TJX Companies