Kaelyn West
Valdosta,GA
Summary
Compassionate Direct Support Professional with a proven track record at PruittHealth, adept at proactive behavior management and clear communication. Enhanced client quality of life through tailored care plans and effective advocacy. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Skilled in cash handling and maintaining accurate records, demonstrating integrity and adaptability in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Direct Support Professional
PruittHealth
11.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assessed clients'' needs on an ongoing basis, making adjustments with support plans as necessary to ensure optimal outcomes.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Cashier/Restaurant Server
Krystal's Restaurant
06.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Education
Associate of Applied Science - Nursing
Wiregrass Georgia Technical College
Valdosta, GA12-2027
Skills
- Proactive Behavior Management
- Decision-making support
- Proficient in Task Prioritization
- Work ethic and integrity
- Adaptability and flexibility
- Clear Communication Skills
- De-escalation techniques
- Cash handling and management
Timeline
Direct Support Professional
PruittHealth
11.2024 - Current
Cashier/Restaurant Server
Krystal's Restaurant
06.2024 - 11.2024
Associate of Applied Science - Nursing
Wiregrass Georgia Technical College
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