Kaelyn Williams

Cutting fruit and vegetables, packaging them in convenience size containers for our customers to use for meal preparation purposes. I do everything from dicing onions, prepping fajitas mixes, as well as fresh pico, guacamole, and fresh fruit bowls for purchasing by our customers.

Online Boutique that provides discounted clothing to Women

Shop for a list of groceries for a customer who placed an order that was assigned to me, checkout/pay for the groceries and then deliver them to the customers home so I can be paid for that service.

Took customer orders

Cleaned dining room

Cleaned bathrooms

Cleaned the frontline area after closing mainly

Swept the dining room

Mopped the dining room after closing

Wiped down tables, and counter areas

Restocked paper products and straws as needed

Drove clients to their appointments while remaining on time and adapting to an ever changing schedule

Cleaned offices

Cleaned bathrooms

Did weekly cleaning duties as assigned to me

Manufactured fish filters on an assembly line

• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Seasoned and cooked food according to recipes or personal judgment and experience.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Communicated closely with servers to fully understand special orders for customers.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained food safety and sanitation standards.
• Kept kitchen clean and organized by performing daily maintenance tasks.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Increased sales significantly by upselling higher-end products to customers.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Checked guests' identification before serving alcoholic beverages.
• Inspected dishes and utensils for cleanliness.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Increased sales significantly by upselling higher-end products to customers.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Checked guests' identification before serving alcoholic beverages.
• Inspected dishes and utensils for cleanliness.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

• Took customer orders
• Put together pizza boxes
• Made customer orders
• Obtained payment for customer orders
• Delivered customer orders when needed

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Answered customer questions about sizing, accessories, and merchandise care.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Took customer orders
• Made sandwiches
• Obtained payments for customer orders
• Made sure customers got the correct order

• Took customer orders
  
• Made sure customers got their order
• Made sure customers were satisfied with their orders

• Trained other employees in customer service, food safety, and performance requirements.
• Set positive example for team members by providing high-quality, efficient service.
• Taught new team members correct procedures for all areas of operations.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Mentored junior employees to improve performance, food safety, and customer service.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Maintained current knowledge of all team position requirements.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
• Produced training materials and gathered resources to equip crew members with learning opportunities.
• Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
• Documented training and progress on database to enable tracking history and maintain accurate records.
• Researched training programs to stay up to date with current trends and relevant with job responsibilities and requirements.
• Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
• Liaised with other departments to coordinate training activities and resolve any issues or concerns.
• Provided coaching and mentoring to employees.
• Trained and mentored Number new personnel hired to fulfill various roles.
• Established and maintained quality control standards.
• Analyzed and evaluated training effectiveness and program outcomes.
• Developed job-specific competencies and performance standards.
• Developed and implemented successful onboarding program.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
• Developed and executed performance management programs to increase employee engagement and productivity.
• Utilized variety of instructional design methodologies to create effective learning experiences.
• Built and maintained professional relationships with vendors and suppliers.
• Facilitated virtual, in-person and blended learning sessions.
• Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.
• Designed and delivered web-based, self-directed learning materials.
• Created and oversaw Type training programs for operations.