Results-driven professional experienced with team leadership, operational management, and customer service excellence. Enhances team productivity and quality of customer relations by utilizing strategic planning and problem-solving skills. Known for reliability, organized approach, and delivering high-quality outcomes.
Certified Phlebotomy Technician (CPT-NHCO, October 2024)
Certificate of Training - Phlebotomy Technician (October 2024)
Microsoft Office Specialist - Associate (Excel, Outlook, PowerPoint, and Word)
Microsoft Office Specialist - Expert (Access Expert, Excel Expert, and Word Expert)
Completed an Atlantis Clinical Shadowing Program and received a Certificate of Completion for shadowing around 74 hours in various departments and specialties at Dell'Angelo Venice-Mestre Hospital in Venice, Italy. Arrived on time to all scheduled hospital shadowing sessions, adhered to AAMC guidelines during hospital shadowing, actively engaged in learning opportunities during shadowing, and improved soft skills such as communication and teamwork.