Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaelynn Kresowaty

Akron

Summary

Results-driven Digital Operations & Solutions Manager with expertise in managing client relationships and enhancing user experiences. Proven ability to lead cross-functional teams and develop innovative solutions aligned with business objectives.

Overview

5
5
years of professional experience

Work History

Digital Operations & Solutions Manager

Dencar Technology
04.2024 - Current
  • Collaborated with cross-functional teams to identify and address client needs.
  • Developed and maintained solution roadmaps aligned with business objectives.
  • Managed client relationships, ensuring high levels of satisfaction and retention.
  • Assisted in creating training materials for internal staff on new solutions.
  • Lead the design, development, and ongoing management of the company website, while also creating fully customized websites for individual clients, tailored to their branding, functionality needs, and user experience preferences.
  • Position calls for a self-directed learner capable of quickly mastering and retaining processes, systems, and workflows.

Fast Food Worker

Crazy Chicken
05.2021 - 08.2021
  • Operated point-of-sale systems to process customer orders efficiently.
  • Prepared and assembled menu items according to company standards.
  • Maintained cleanliness of workstations and dining areas, ensuring compliance with health regulations.
  • Assisted in training new team members on food preparation and service protocols.
  • Responded promptly to customer inquiries, enhancing overall satisfaction levels.
  • Monitored inventory levels and communicated needs to management for timely restocking.

Education

Bachelor of Science - Biology

Kent State University
Kent, Ohio, OH
05-2029

Skills

  • Business analysis
  • Software development lifecycle
  • Product management
  • Requirements gathering
  • Solution design
  • Cross-functional team leadership
  • Innovation management
  • Teamwork

Languages

Spanish
Professional Working

Timeline

Digital Operations & Solutions Manager

Dencar Technology
04.2024 - Current

Fast Food Worker

Crazy Chicken
05.2021 - 08.2021

Bachelor of Science - Biology

Kent State University