Work Preference
Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic
Open To Work

Kaena Kaden

Meridian,ID

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Senior Quality SpecialistQuality Assurance Monitor 1 & 2 | 10/2009 – 03/201Warehouse Package HandlerLaborerCustomer Service Representative

Work Type

Part TimeFull Time

Location Preference

On-SiteRemoteHybrid
Location: Meridian, ID, USMeridian, ID
Open to relocation: No

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Safety‑focused and dependable team member with extensive experience supporting fast‑paced, process‑driven operations. Skilled in maintaining accuracy, compliance, and workflow efficiency while following established procedures and safety standards. Strong communicator with a proven ability to collaborate, adapt quickly, and lead by example. Brings 22 years of consistent, high‑quality performance in quality assurance, operations monitoring, and customer support, with a commitment to safe, organized, and efficient work practices.

Overview

22
22
years of professional experience

Work History

Senior Quality Specialist

Wells Fargo
Boise, Idaho
03.2018 - 12.2024
  • Ensured accuracy, compliance, and safety across high‑risk operational workflows — directly supporting the precision required in warehouse and package‑handling environments.
  • Identified process issues, documented inconsistencies, and recommended improvements, leading to enhanced workflow efficiency.
  • Tracked multiple workstreams simultaneously, demonstrating strong organizational skills applicable to shipment tracking and package flow.
  • Delivered weekly performance results and shared best practices, contributing to increased team productivity.
  • Coordinated daily task assignments, ensuring effective organization and prioritization in fast‑paced warehouse settings.
  • Participated in deep‑dive process reviews to ensure alignment with operational standards.
  • Served as a subject matter expert during internal and external audits, demonstrating reliability and attention to detail.
  • Represented team operations in executive‑level meetings, showing professionalism and leadership.

Quality Assurance Monitor 1 & 2 | 10/2009 – 03/201

Wells Fargo
Boise, Idaho
10.2009 - 03.2018
  • Served as a subject matter expert across multiple service lines, demonstrating adaptability and strong process knowledge.
  • Led meetings and calibration sessions to enhance accuracy and consistency across teams.
  • Provided consistent, accurate feedback to frontline staff to ensure adherence to procedures, safety expectations, and quality standards.
  • Guided peers and new hires in following procedures and compliance requirements to enhance operational adherence.
  • Demonstrated proficiency with multiple systems and tools, showing strong computer literacy and the ability to learn new equipment quickly.
  • Modeled company values and maintained a positive, professional presence — strengths that translate well to team‑based warehouse environments.
  • Prioritized multiple tasks in a fast-moving environment while managing time effectively.

Skills

  • Safety & Compliance Awareness
  • Fast‑Paced Workflow Management
  • Decision making
  • Time management
  • Computer Literacy & Data Entry
  • Team Collaboration
  • Communication skills
  • Physical Labor

Accomplishments

  • Level 5 Top Performer for Accuracy and Efficiency

    Quarterly Awards for High‑Level Performance across multiple metrics

    Monthly volunteer preparing meals at the local community food bank

Timeline

Senior Quality Specialist

Wells Fargo
03.2018 - 12.2024

Quality Assurance Monitor 1 & 2 | 10/2009 – 03/201

Wells Fargo
10.2009 - 03.2018

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Kaena Kaden