Kaevonna Hawes

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.

• Efficiently coordinated food delivery between kitchen and dining area, ensuring timely service for guests.
• Maintained communication with servers to facilitate accurate order fulfillment and enhance customer satisfaction.
• Assisted in setting up dining areas and ensuring cleanliness before and after service, following health regulations.
• Provided exceptional customer service by addressing inquiries and resolving concerns promptly during service shifts.
• Supported kitchen staff by relaying special dietary requests and modifications to enhance guest experiences.
• Trained new team members on food runner responsibilities and best practices for efficient service delivery.
• Collaborated with front-of-house staff to ensure seamless communication and delivery of food orders, improving overall service efficiency.
• Participated in regular team meetings to discuss service improvements, contributing to a culture of continuous enhancement in food delivery and customer satisfaction.
• Maintained knowledge of menu items and specials to provide diners with accurate information and recommendations, enhancing the overall dining experience.

• Collaborated with team members to ensure efficient service delivery and maintain high customer satisfaction in a fast-paced environment.
• Played a key role in executing daily operations by coordinating tasks and supporting team members during peak hours.
• Engaged with customers to understand their needs and provide recommendations, fostering a welcoming dining experience.
• Maintained a clean and organized workspace, adhering to health and safety standards while supporting team operations.
• Contributed to team goals by proactively assisting with various tasks and ensuring seamless communication among team members.
• Demonstrated flexibility by adapting to changes in workflow and priorities, enhancing overall team efficiency during busy shifts.
• Supported team morale by fostering a positive environment through encouragement and by celebrating team achievements.
• Supported team initiatives by volunteering for additional responsibilities, fostering a culture of collaboration and mutual aid among team members.