Kafayat Oke
Plainfield,IN
Summary
Cybersecurity-focused IT professional with a solid background in securing network environments and maintaining infrastructure in healthcare and corporate settings. Proven contributions to system performance through proactive patching and access control to minimize risks, ensuring compliance with industry standards.
Overview
1
1
Certification
5
5
years of professional experience
Work History
IT SUPPORT ASSOCIATE
HEPHZIBAH FAMILY CATHEDRAL
Indianapolis, Indiana
02.2022 - Current
- Provided secure IT support for healthcare systems, including installation, configuration, and troubleshooting of EHR platforms and clinical applications.
- Maintained network infrastructure and monitored security controls to ensure compliance with HIPAA and organizational policies.
- Performed regular patching, antivirus updates, and system hardening to reduce attack surface.
- Supported server and workstation deployments, ensuring proper configuration, access control, and secure connectivity.
- Responded to incidents affecting medical staff, minimizing downtime and ensuring continuity of care.
ASSOCIATE TECHNICAL SUPPORT
Asurion
Indianapolis, IN
07.2024 - 07.2025
- Delivered remote technical support for mobile devices, applications, and cloud-connected systems, ensuring secure activation and configuration.
- Diagnosed and resolved complex hardware/software issues while maintaining strict data privacy and security protocols.
- Identified device vulnerabilities and recommended secure update paths to reduce exposure to threats.
- Maintained expert knowledge of supported technologies to ensure accurate, security-aligned guidance.
- Supported IT teams with additional tasks including device provisioning, system updates, and troubleshooting escalations.
IT SUPPORT ADMIN
Profile Intelligence
, TX
11.2021 - 04.2023
- Installed, upgraded, and secured software across the enterprise network, ensuring compliance with security standards.
- Provided technical support for hardware, software, and network issues, emphasizing secure configurations and user access management.
- Monitored internal systems, including servers, backups, and network configurations, to ensure operational integrity.
- Deployed and configured endpoints with security baselines, antivirus, and access controls.
- Conducted routine system performance checks, patching, and vulnerability mitigation activities.
- Assisted with IT projects involving system migrations, infrastructure upgrades, and process improvements.
Education
Cyber Security and Information Assurance -
Ivy Tech Community College
Indianapolis, Indiana08-2026
Technical Diploma - Information Technology Security Administrator
My Computer Career
11-2023
Bachelor of Science - Educational Management
Tai Solarin University of Education
01-2014
GED -
Adeola Odutola College
Ijebu Ode11-2006
Skills
- Vulnerability mitigation
- Patching
- Access control
- Endpoint protection
- Tier 1-2 support
- Ticketing systems
- Remote diagnostics
- TCP/IP
- DNS
- DHCP
- Firewalls
- Network monitoring
- Windows Server
- Active Directory
- Group Policy
- Azure fundamentals
- VMware
- Cloud security concepts
- PowerShell
- Batch scripting
- EHR systems
- SQL basics
- Application security
- System upgrades
- Device deployment
- Backup procedures
- O365
- ServiceNow
- Intune
- Security tools
- Cross-functional teamwork
- Customer service
- IT rollouts
- System migrations
- Documentation
- Data privacy
- Problem solving
- Compliance monitoring
- Customer relations
- Technical assistance
- Mobile device support
Certification
- CompTIA A+
- CompTIA Security+
- Microsoft Azure Fundamentals
- Technical Diploma: Information Technology Security Administrator, 11/01/23
Skills - Core Skills
- Cybersecurity & Risk Management: Vulnerability mitigation, patching, access control, endpoint protection
- IT Support & Troubleshooting: Tier 1-2 support, ticketing systems, remote diagnostics
- Networking & Administration: TCP/IP, DNS, DHCP, firewalls, network monitoring
- System Administration: Windows Server, Active Directory, Group Policy
- Cloud & Virtualization: Azure fundamentals, VMware, cloud security concepts
- Scripting & Automation: PowerShell, batch scripting
- Database & Application Support: EHR systems, SQL basics, application security
- Infrastructure Management: System upgrades, device deployment, backup procedures
- Tools & Platforms: O365, ServiceNow, Intune, security tools
- Collaboration & Communication: Cross-functional teamwork, customer service
- Project Support: IT rollouts, system migrations, documentation
Timeline
ASSOCIATE TECHNICAL SUPPORT
Asurion
07.2024 - 07.2025
IT SUPPORT ASSOCIATE
HEPHZIBAH FAMILY CATHEDRAL
02.2022 - Current
IT SUPPORT ADMIN
Profile Intelligence
11.2021 - 04.2023
Cyber Security and Information Assurance -
Ivy Tech Community College
Technical Diploma - Information Technology Security Administrator
My Computer Career
Bachelor of Science - Educational Management
Tai Solarin University of Education
GED -
Adeola Odutola College