Kagan Hefner
Walnut,MS
Summary
Results-driven supply chain support specialist with a strong background in freight handling and customer service. Skilled in effective communication and workflow optimization, contributing to seamless operations and customer satisfaction.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Supply Chain Support
Fastenal Company
Corinth, Mississippi
05.2023 - Current
- Coordinated plant needs with customer management to prevent production shutdowns, enhancing operational continuity.
- Executed warehouse duties including receiving, storing, cycle counting, and preparing products for shipping, ensuring secure truck loading for timely deliveries.
- Acted as on-site vendor at elevator manufacturing facility, supporting efficient product distribution.
- Delivered PPE, tools, and parts to customer locations, ensuring timely access to essential supplies.
Freight Handler/Equipment Operator
Walmart Distribution Center
New Albany, Mississippi
12.2018 - 02.2024
- Transport material throughout distribution center using various types of equipment such as forklift, reach truck, pallet trucks, etc.
- Pulled freight from storage areas to loading dock for shipment preparation. and palletize according to store orders.
- Operated industrial sweeper/scrubber and performed general maintenance to uphold cleanliness and safety standards in work environment.
Mail Carrier/Rural Mail Carrier Associate
United States Post Office
Ripley, 38683
05.2021 - 04.2023
- Organized mail to ensure efficient delivery process., letters, and packages according to assigned route.
- Delivered letters, packages, and notices efficiently along assigned postal routes.
- Obtained signatures to confirm receipt of registered mail. and proof of delivery for registered mail.
- Provided friendly customer service to enhance customer satisfaction while delivering mail.
Education
Pine Grove High School
Ripley, MSSkills
- Freight logistics
- Warehouse logistics
- Inventory management
- Order fulfillment
- Logistics coordination
- Equipment handling
- Quality assurance
- Workflow optimization
- Safety oriented
- Attention to detail
- Effective communication
- Client Relations
Certification
- Platinum ACT Work Keys Score, May 2019
Timeline
Supply Chain Support
Fastenal Company
05.2023 - Current
Mail Carrier/Rural Mail Carrier Associate
United States Post Office
05.2021 - 04.2023
Freight Handler/Equipment Operator
Walmart Distribution Center
12.2018 - 02.2024
Pine Grove High School