Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kahalia Madden

Mount Vernon

Summary

To obtain a position in an innovative environment with the ability to leverage my enthusiasm and customer service skills to contribute to the growth of the company.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Teacher Assistant

JCC Mid Westchester
02.2023 - Current
  • Supported lead teacher in lesson planning and classroom management.
  • Assisted in implementing individualized education plans for diverse learners.
  • Facilitated small group activities to enhance student engagement and learning outcomes.
  • Organized classroom materials and resources to improve efficiency and accessibility.
  • Assist with helping our 2-5 year old stay engaged in activities, to see their fine motor skills along with other play skills

Level 1 Teacher Assistant certificate obtained.

  • Maintained safety and security by overseeing students in recess environments.

DSP Worker

Access Staffing
03.2022 - Current
  • Assisting individuals with ADL activities.
  • Documenting patient's behavior.
  • Accompany patient to their appointments along with their community walks.
  • Interacting with participants in a manner that will help their learning abilities.
  • Performing crisis intervention with the proper training for clients with behaviors.

HHA

Accent Care
03.2022 - 03.2023
  • Assisting patient by providing personal care services, such as bathing, dressing & grooming.
  • Documentation of vitals signs & any other concerns.
  • Accompany client to his/her Doctor's appointment.
  • Providing basic medical services that includes changing bandages, Checking blood pressure etc.
  • Providing patient with emotional support.

DSP Worker

Creative Lifestyle
08.2021 - 01.2022
  • My job duties include crisis/intervention and assistance with formulation for each individual client to achieve their daily goals.
  • Assist individuals in building/strengthening skills necessary to develop and maintain positive and ongoing relationships with staff and peers.
  • Observe and follow through established procedures in a manner that makes sure all individuals are treated with respect.
  • Assist with cooking and bathing of low function individuals.
  • Assist with laundry and daily paperwork of Academic, Communication, Nutritional, and Behavioral goals for each individual.
  • Making sure all individuals are corrected when something is done wrong.

Capital Budget Specialist

New York City Sanitation Dept
06.2018 - 09.2021
  • Responsible for placing data entry into specific programs.
  • Accountable for attaining changed orders and ensuring they’re signed by the commissioner certifying they’re delivered to the correct locations.
  • Contributed towards the growth mindset, educating members of each division on Capital budgeting.
  • Worked alongside the head of my department, leading budgeting seminars.
  • Answered cellular enquiries as well as in person queries pertaining to change orders.
  • Aiding with the donation of clothing in efforts to raise funds for Autism Awareness.

Amazon Prime Shopper

Tribeca New York
05.2020 - 05.2021
  • Consulted with customers on food selections and custom order requests.
  • Place completed orders in labeled temperature-appropriate storage pending delivery or customer pickup.
  • Pursued resolutions to achieve customer satisfaction, including offering replacements if the item is out of stock.
  • Consistently meet deadlines and quality goals for accuracy and timeliness.
  • Memorized store layout and fulfill orders using shortcuts and faster routes around the store.
  • Assisting any of my co-workers voluntarily and involuntarily.

Crew Member

McDonald's Corporation
03.2019 - 04.2020
  • Aided in placing customers’ orders as well & handling cash as a front-end cashier.
  • Ensured that the food was properly prepared, handled and stored.
  • Providing exceptional customer service with each customer, with a customer obsessed mindset.
  • Ensured that the seating areas were clean and up to company standards.
  • Providing customers with speedy service with the ability to collaborate & operate under pressure alongside coworkers.
  • Aided with taking orders, through the customer drive through, with my multitasking ability while packing orders for pickup.

Food Server

Golden Krust
09.2016 - 10.2016
  • Assisted with the inflow of customers by taking & filling orders, while managing sums of cash daily.
  • Prepared and packaged food for customers upon order, ensuring proper food presentation.
  • Assisted with the continuous cleanliness of the restaurant both the front and the back.
  • Boosted the customer traction by delivering great customer experience, serving as an unofficial ambassador for the restaurant.

Education

Associates Degree - Liberal Arts for Science

Borough of Manhattan CUNY College

High School Diploma - General Studies

Harry S Truman High School

Skills

  • TECHNICAL
  • Platform: Microsoft Windows 98/2000/XP/8/10 Mac OSX
  • Software: Microsoft Office (including Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, and Photoshop)
  • Behavior management
  • CPR and first aid certified

Certification

  • CERTIFICATE OF COMPLETION
  • This certifies that KAHALIA MADDEN has successfully completed Core Training (84 Hours) program approved by the New York State Education Department and is qualified as a Home Health Aide as of March 31, 2022
  • Certificate Awarded by: BIG APPLE TRAINING, INC BIG APPLE TRAINING 4653 WHITE PLAINS RD BRONX, NY 10470

Timeline

Teacher Assistant

JCC Mid Westchester
02.2023 - Current

DSP Worker

Access Staffing
03.2022 - Current

HHA

Accent Care
03.2022 - 03.2023

DSP Worker

Creative Lifestyle
08.2021 - 01.2022

Amazon Prime Shopper

Tribeca New York
05.2020 - 05.2021

Crew Member

McDonald's Corporation
03.2019 - 04.2020

Capital Budget Specialist

New York City Sanitation Dept
06.2018 - 09.2021

Food Server

Golden Krust
09.2016 - 10.2016

High School Diploma - General Studies

Harry S Truman High School

Associates Degree - Liberal Arts for Science

Borough of Manhattan CUNY College