KAHELIA MCDUFFIE

Motivated and personable business professional, capable of quickly mastering computer programs and resolving service issues utilizing advance research skills. Experienced in customer relations with a demonstrated ability to easily communicate with diverse clients. Excelling at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments. Possess excellent interpersonal communication and team-building skills. Accustomed to handling sensitive/confidential information with tact and professionalism.

Accomplishments:

Spearheaded various employee appreciation programs that raised morale and productivity.

Collaborated with plant manager to compose and implement new safety training documentation and procedures which decreased occurrences of work-related accidents.

Composed company flyers, posting, and publication ads to aid in company branding and recognition in the Southeastern region. Launched and hosted over 10 company parties and events to promote company's branding and show appreciation to employees.

Created applicants' tracking database in Excel and kept it up to date to track all job applications and candidates' method of applying.

Created a searchable database of company's completed government projects to be utilized for bid proposal composition which streamlined the research and compilation process for proposal submissions. Caring Housing Specialist with [Number] years of experience. Detail-oriented worker with knowledge of rental applications and regulations. Adept at thoroughly educating and supporting clients throughout relocation processes. Personable [Job Title] committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in [Location]. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities.