Summary
Overview
Work History
Education
Skills
Certification
Languages
Main Idea / Theme
Theme A: Access to Quality Schools
Theme B: Academic Performance
Theme C: Educational Attainment
Theme D: Mental & Emotional Well-being
Theme E: Solutions & Interventions
Timeline
Generic

Kahindo Azida

Salt Lake City

Summary

I’m a dedicated and people-focused professional with a strong passion for helping others and making a positive difference in their lives. I take pride in creating meaningful connections built on trust, understanding, and genuine care. With experience in customer service, account management, and administrative support, I bring both strong organizational skills and a personal touch to everything I do.

I thrive in team-oriented environments where communication, collaboration, and problem-solving lead to great results. Known for being adaptable, reliable, and approachable, I always go above and beyond to ensure clients and colleagues feel supported. Whether it’s resolving customer inquiries, handling detailed tasks, or managing multiple priorities, I’m committed to maintaining high standards of excellence and professionalism while delivering outstanding service every time.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Driver

Uber
05.2023 - Current
  • Operated delivery vehicles in compliance with safety regulations and traffic laws.
  • Conducted routine vehicle inspections to ensure optimal performance and safety.
  • Planned efficient routes to minimize delivery times and fuel consumption.
  • Maintained accurate logs of mileage, fuel use, and delivery schedules.
  • Adapted quickly to changing schedules and customer requests for flexibility.
  • Provided excellent customer service during interactions at delivery locations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Financial Customer Service Representative

Morgan Stanley
01.2024 - 03.2025
  • Resolved customer inquiries regarding financial products and services, enhancing customer satisfaction.
  • Processed account transactions accurately, ensuring compliance with company policies and regulations.
  • Assisted in troubleshooting technical issues with online banking platforms, improving user experience.
  • Educated customers on product features and benefits, fostering informed decision-making for financial investments.
  • Assisted clients with investment decisions, leading to higher portfolio returns and customer satisfaction.

Administrative Assistant

Reliance Points Solutions
02.2024 - 01.2025
  • Managed scheduling and calendar coordination for team members to enhance workflow efficiency.
  • Assisted in preparing reports and presentations using Microsoft Office Suite to support project initiatives.
  • Coordinated travel arrangements and logistics for staff, ensuring seamless operations during business trips.
  • Facilitated communication between departments to streamline information sharing and improve collaboration.
  • Adapted quickly to changing priorities, demonstrating flexibility in handling multiple tasks within fast-paced environment.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Caregiver

North Eastern Services
12.2020 - 07.2024
  • Provided compassionate personal care to individuals with disabilities, enhancing quality of life and independence.
  • Assisted clients with daily living activities, ensuring safety and comfort in their environments.
  • Developed individualized care plans in collaboration with healthcare professionals to meet client needs.
  • Monitored client health conditions, promptly reporting changes to relevant stakeholders for timely interventions.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Bachelor of Science - Finance

Weber State University
Ogden, UT
05-2026

Bachelor of Science - Business Economics

Weber State University
Ogden, UT
05-2026

Skills

  • Time management
  • Fast learner
  • Customer service
  • Problem-solving
  • Net working
  • Attention to details
  • Computer skills
  • Microsoft Word

Certification

Licensed:

SIE - security Industry Essentials,

Series 63,

CNA

Languages

Swahili
Native or Bilingual
luganda
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Main Idea / Theme

  • Source 1 (Reardon, “Income Inequality and Educational Outcomes”)
  • Source 2 (OECD Report, “Equity in Education”)
  • Source 3 (Rothstein, “Class and Schools”)
  • Source 4 (APA, “Poverty and Academic Achievement”)
  • Source 5 (Chetty et al., “Mobility and Education”)

Theme A: Access to Quality Schools

  • Shows how wealthier families live in districts with better-funded schools.
  • Emphasizes need-based funding to level school quality.
  • Discusses how neighborhood wealth affects school resources.
  • Notes that under-resourced schools can't provide needed support.
  • Points out poor kids attend lower-performing schools.

Theme B: Academic Performance

  • Test scores are consistently lower among low-income students.
  • Gap in performance increases over time.
  • Socioeconomic status is a stronger predictor than school quality.
  • Emotional stress from poverty lowers performance.
  • Low-income students show less upward mobility in test scores.

Theme C: Educational Attainment

  • Poor students less likely to graduate or attend college.
  • Recommends intervention programs to help low-income youth.
  • Argues that income shapes educational aspirations.
  • Graduation rates tied to household income.
  • College attendance linked to zip code and parent income.

Theme D: Mental & Emotional Well-being

  • Constant financial stress impacts focus and learning.
  • Not addressed.
  • Mentions stress but doesn’t explore deeply.
  • Links poverty to higher anxiety and lower self-esteem.
  • Brief mention of stress reducing school engagement.

Theme E: Solutions & Interventions

  • Calls for progressive school funding.
  • Supports tutoring, meals, and parental education.
  • Focuses on early childhood support.
  • Suggests community-based mental health services.
  • Promotes mobility-focused education policies.

Timeline

Administrative Assistant

Reliance Points Solutions
02.2024 - 01.2025

Financial Customer Service Representative

Morgan Stanley
01.2024 - 03.2025

Driver

Uber
05.2023 - Current

Caregiver

North Eastern Services
12.2020 - 07.2024

Bachelor of Science - Finance

Weber State University

Bachelor of Science - Business Economics

Weber State University