KAHJUAN PRUE
Washington,DC
Summary
Reliable Job Title with strong background managing document filing systems. Proven ability in organizing and categorizing paper-based and digital records for easy retrieval. Committed to providing excellent customer service and works well in both individual and team-based environments. Seasoned File Clerk offering Number years of experience in organizing, documenting, planning and implementing clerical resources with focus on productivity and cost-efficiency. Thrives in high-pressure and deadline-driven environments, complying with strict policies, procedures and regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Document Preparation Indexer
Kaiser Permanente
02.2022 - Current
- Review incoming document and distribute them to the appropriate folder/person
- Index document by identifying whether the request is a new request or supporting document for an existing request
- Review and manage error report, make appropriate corrections
- Train new staff members on job tasks and duties.
Member Experience Receptionist
Kaiser Permanente
10.2017 - 02.2022
- Manage administrative requirements to keep records up to date and complete timely forms for customer needs
- Foster relationships with support staff and leaders, finance to transform and strengthen business processes
- Assist with the Covid Vaccine clinic by scheduling appointments and outreach calls
- Cross-train in different internal databases and service positions to help team members meet coverage demands
- Display strong telephone etiquette, effectively handling difficult calls
- Complete diverse tasks on a daily basis to serve customer needs, including processing payments and generating daily reports
- Consistently meet service team sales targets and call handling quotas consistently.
Pharmacy Technician
Kaiser Permanente
09.2009 - 10.2017
- Teamed with peers, technicians, and pharmacists to prioritize and complete orders
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Interpreted and processed medication orders under the supervision of a pharmacist
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system
- Transmitted claims to insurance companies for payment and reconciled EOBs
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises
- Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
Senior Health Information Management
Kaiser Permanente
11.2012 - 09.2013
- Observed confidentiality and safeguarded all patient-related information
- Obtained information by contacting appropriate personnel or patients
- Compiled and coded patient data using standard classification systems
- Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts
- Assisted professionals with different administrative tasks, which included coding and sending information to various departments
- Handled various departmental responsibilities, which included health information release and cancer registrar completion
- Determined and implemented techniques to improve the medical records retrieval process.
Education
Bachelor Of Science - Human Resources Management And Information Systems
Colorado Technical University
Colorado Springs, CO02.2022
Skills
- Keyword optimization
- Collaborative Teamwork
- Subject matter expertise
- Metadata creation
- Digital asset management
- Cataloging Techniques
- Search Engine Optimization
- Text Analytics
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Problem-solving abilities
- Time Management
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Self Motivation
- Microsoft Office
- Time management abilities
- Dependable and Responsible
- Data Entry
- Decision-Making
- Team Collaboration
- Effective Communication
- Accounts Payable
- Active Listening
- Critical Thinking
- Problem-solving aptitude
- Reliability
- Documentation and Recordkeeping
- Materials Storage
- Adaptability
- Data Entry Software
- Professionalism
- Interpersonal Skills
- Team building
- Relationship Building
- Work Planning and Prioritization
- Analytical Thinking
- Task Prioritization
- Document Scanning
- File Management
- Microsoft Excel expertise
- Analytical Skills
- Interpersonal Communication
- Written Communication
- Continuous Improvement
- Goal Setting
- Office Equipment Operation
- Meticulous attention to detail
- Database Management
- Administrative Functions
- Decision Making and Prioritization
- Logbook Maintenance
- Report Generation
- Professional Demeanor
- Change Management
- Information Sourcing
- Business Correspondence
- Information Auditing
- Database Searches
- Correspondence Management
- Office Support
- Information Classification
- Scanners and Copiers
- Goods Storage and Tracking
- Information Coding
- File/records maintenance
- Proactive Self-Starter
- Financial Data Verification
- Materials Classification
- Confidential Materials Handling
- File Maintenance Guidelines
- Financial records
- Record Inventory Maintenance
- Filing management
- General office functions
- Materials Transfer
- Authorized User Verification
Timeline
Document Preparation Indexer
Kaiser Permanente
02.2022 - Current
Member Experience Receptionist
Kaiser Permanente
10.2017 - 02.2022
Senior Health Information Management
Kaiser Permanente
11.2012 - 09.2013
Pharmacy Technician
Kaiser Permanente
09.2009 - 10.2017
Bachelor Of Science - Human Resources Management And Information Systems
Colorado Technical University
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