Kahleyah Lincoln
Ontario,CA
Overview
9
9
years of professional experience
Summary
Skilled phlebotomy and front-desk professional with strengths in venipuncture, customer service, and accurate documentation. Known for clear communication, attention to detail, and dependable support in patient care and daily operations.
Work History
Program Leader
Sultana Elementary School
Ontario, CA
08.2026 - Current
- Supervised students during program activities, maintaining a safe, orderly environment.
- Monitored student behavior and reinforced positive expectations consistently.
- Supervised students during program activities, maintaining a safe, orderly environment.
- Supported attendance tracking, activity setup, and smooth program transitions.
- Adapted activities to accommodate different ages, skill levels, and learning styles.
Phlebotomist - Volunteer
Phlebotomy Training Specialists
Ontario, CA
03.2026 - Current
- Verified patient identity and prepared donors for specimen collection with clear communication.
- Maintained clean, organized collection areas and sterilized equipment between appointments.
- Documented collection details accurately to support compliance in medical recordkeeping.
- Applied training in specimen collection techniques to support consistent patient care.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Conducted venipuncture and other CT procedures.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Receptionist Administrator
Kash Indeed, LLC.
Victorville, CA
01.2018 - Current
- Managed front-desk communications, directing calls, visitors, and inquiries with professionalism and accuracy.
- Coordinated appointment scheduling, calendar updates, and meeting logistics to support daily office operations.
- Maintained organized records, filing systems, and confidential documents for quick retrieval and compliance.
- Prepared correspondence, reports, and office materials while ensuring formatting consistency and error-free delivery.
- Maintained consistent service quality across high-volume communication channels and sensitive customer situations.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Phlebotomist Intern
Bolivar Family Medical Clinic
Riverside, CA
07.2026 - 07.2026
- Collected venipuncture and capillary specimens while following patient identification and labeling protocols.
- Prepared collection supplies, needles, and tubes for smooth patient intake and testing workflow.
- Assisted with specimen processing, centrifuging, and transport to support timely lab delivery.
- Maintained infection-control standards by disinfecting work areas and using proper PPE.
- Communicated specimen collection steps clearly to patients to reduce anxiety and improve cooperation.
- Learned clinic procedures quickly while following safety, privacy, and quality requirements.
Education
Phlebotomy Specialist Completion Certificate - Phlebotomy
Phlebotomy Training Specialists
Ontario, CA02-2026
CPR & First Aid Certification - CPR/First Aid
American Red Cross
Online09-2024
High School Diploma -
Silverado High School
Victorville, CA06-2022
Skills
- Program management
- Activity facilitation
- Computer proficiency
- Critical thinking
- Customer service
- Butterfly needle technique
- Telephone etiquette
- Positive interactions
- Relationship building
- Blood collection techniques
- Pediatric phlebotomy
- Medical terminology
Timeline
Program Leader
Sultana Elementary School
08.2026 - Current
Phlebotomist Intern
Bolivar Family Medical Clinic
07.2026 - 07.2026
Phlebotomist - Volunteer
Phlebotomy Training Specialists
03.2026 - Current
Receptionist Administrator
Kash Indeed, LLC.
01.2018 - Current
Phlebotomy Specialist Completion Certificate - Phlebotomy
Phlebotomy Training Specialists
CPR & First Aid Certification - CPR/First Aid
American Red Cross
High School Diploma -
Silverado High School