Results-oriented IT professional with over 3 years of experience in system administration, technical support, and IT infrastructure management. Proficient in deploying, maintaining, and securing enterprise systems and applications to support business objectives. Adept at designing innovative solutions, automating processes, and enhancing system reliability. Proven ability to troubleshoot complex technical challenges, mentor team members, and ensure alignment with industry best practices.
Hi, I’m
Kahlil Ferguson
System Admin
Summary
Overview
3
years of professional experience
2021
years of post-secondary education
Work History
CCA Academy
IT Specialist
02.2023 - Current
Job overview
- Manage and maintain LAN/WLAN, VMware environments, and Active Directory, ensuring system reliability and security
- Develop and maintain procedures for system installation, configuration, and user access, adhering to industry standards
- Collaborate with vendors to source and integrate technology solutions for optimal performance
- Provide technical support and training to staff and students, supporting hybrid and in-person learning environments
- Implement security protocols, monitor system logs, and perform regular backups to safeguard data integrity
- Automated financial reporting processes using QuickBooks and Excel, improving accuracy and efficiency
- Streamlined IT operations by implementing automation scripts, reducing manual workload by 30%
- Designed and deployed STEAM programs, enhancing technical literacy among students
Lawndale Christian Development Corporation
Administrative Assistant
06.2022 - 01.2023
Job overview
- Administered Microsoft 365 tools to manage user accounts, email configurations, and security policies, ensuring seamless communication and data protection across the organization.
- Processed financial transactions exceeding $50,000 monthly, ensuring accuracy through collaboration with finance teams
- Established inventory control procedures, reducing supply costs by 15%
- Provided insights through advanced Excel reporting and analysis, aiding strategic decisions
- Enhanced operational efficiency by introducing structured scheduling and vendor management systems
Northwestern Mutual
Financial Representative
12.2021 - 04.2022
Job overview
- Consulted clients on financial planning strategies, leveraging CRM tools for efficient communication and progress tracking
- Compiled and maintained sensitive financial data for client portfolios
- Used data analytics tools to develop actionable insights for financial decisions
Education
Grand Valley State University
Bachelor of Science from Communication
University Overview
Skills
System Administration
Timeline
IT Specialist
CCA Academy
02.2023 - Current
Administrative Assistant
Lawndale Christian Development Corporation
06.2022 - 01.2023
Financial Representative
Northwestern Mutual
12.2021 - 04.2022
Grand Valley State University
Bachelor of Science from Communication
01.2021
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