Kahlil West
Franklin
Summary
Dynamic Benefits Advisor at Optavise with expertise in benefits communication and client education. Successfully enhanced employee understanding of complex benefits options through engaging presentations and streamlined enrollment procedures. Proven ability to mentor and collaborate with teams, fostering a culture of support and inclusion within diverse workforces.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Benefits Advisor
Optavise
07.2025 - Current
- Assisted clients in understanding benefits options and enrollment procedures.
- Provided support in resolving benefit-related inquiries and issues.
- Educated employees on eligibility requirements and plan details.
- Collaborated with team members to streamline benefit communication strategies.
- Maintained accurate records of client interactions and benefit selections.
- Contributed to development of training materials for new hires on benefits processes.
- Delivered informative presentations on benefit programs at staff meetings, enhancing understanding of available resources among employees.
- Championed diversity and inclusion by incorporating range of benefits suitable for diverse workforce.
Football Coach
Franklin Area School District
05.2018 - Current
- Developed and implemented training programs to enhance athletes' skills and performance.
- Analyzed game footage to identify strengths and areas for improvement in team strategies.
- Coordinated practice schedules, ensuring efficient use of facilities and resources.
- Mentored newer coaches, fostering professional development and teamwork within coaching staff.
- Assited head coach in all day to day activites to streamline communication between all coaches, players, and
- Engaged with parents and community stakeholders to build support for football programs.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
Branch Operations Assistant
Janney Montgomery Scott
05.2024 - 07.2025
- Coordinated daily branch operations to enhance workflow efficiency.
- Streamlined client onboarding processes, improving service delivery timelines.
- Managed branch inventory systems, ensuring accurate record-keeping and compliance.
- Assisted in the preparation of financial reports, ensuring data integrity and accuracy.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Maintained compliance with regulatory requirements by staying up-to-date on industry regulations and applying them to branch operations.
Education
High School Diploma -
Franklin Area Senior High
Franklin06-2016
Skills
- Benefits communication
- Client education
- Enrollment procedures
- Benefit issue resolution
- Presentation skills
- Team collaboration
- Community engagement
- Mentorship and coaching
- Employee relations
- Teamwork and collaboration
Certification
- Licensed in Life, Health, and Accident
Timeline
Benefits Advisor
Optavise
07.2025 - Current
Branch Operations Assistant
Janney Montgomery Scott
05.2024 - 07.2025
Football Coach
Franklin Area School District
05.2018 - Current
High School Diploma -
Franklin Area Senior High