Customer Service Certified Medical Office Assistant seeking a position in medical billing and coding. Skilled in insurance processing, ICD/CPT coding, and HIPAA compliance, with a strong commitment to accuracy and supporting efficient healthcare operations.
• Prepared FSM (Frequency Specific Microcurrent) machines before patient sessions
• Attached electrode pads to appropriate areas of the body based on treatment protocols
• Assisted with patient charting and created superbills for billing purposes
• Removed acupuncture needles after treatments as directed by the doctor
• Scheduled appointments and created weekly patient workflows
• Guided patients to correct treatment stations, including ozone water therapy for ears and nostrils
• Coordinated daily classroom operations, including attendance tracking, and maintaining appropriate student-to-teacher ratios.
• Collaborated with lead teachers to develop and implement engaging, age-appropriate curriculum activities.
• Created interactive learning centers that supported problem-solving, motor skills, and social-emotional development.
• Provided individualized support to students and maintained consistent communication with parents about progress and behavior.
• Fostered a nurturing and inclusive classroom environment through hands-on learning and collaborative instruction.
• Adapted teaching approaches based on student learning styles to ensure developmental milestones were met.
• Monitored facility security protocols and controlled visitor access while coordinating with local law enforcement to ensure safety and compliance.
• Conducted regular patrols and risk assessments, proactively identifying and mitigating potential threats.
• Responded to emergency situations and maintained detailed incident reports and daily activity logs.
• Collaborated with event staff and management to implement effective crowd control strategies during large-scale events.
• Assisted visitors with directions and inquiries while maintaining a secure and welcoming environment.
• Maintained a professional presence and ensured rapid response readiness at all times.
• Maintained accurate data across company databases and digital files
• Created Excel spreadsheets and drafted business documentation
• Composed professional email templates and internal correspondence
• Supported scheduling, filing, and general administrative tasks
• Gained practical experience in office management and medical data handling
Medical Billing & Coding
Administrative Support
Microsoft Office proficiency (Word, Excel, PowerPoint)
Patient & Client Communication
Classroom and childcare support
Data Entry & Record Keeping
Conflict Resolution & Crowd Control
Multi-tasking & Time Management
Team Collaboration