KAI ABDUL
Youngstown
Summary
I am a friendly and positive Store Associate with good customer service skills. I help to maximize store profits and minimizing errors by running accurate drawers, upselling products and resolving customers' problems. I am looking for better job opportunity than present employer to improve my own skill set.
Warm, friendly and knowledgeable General Merchandise Clerk creates outstanding customer experience through stocking, pricing, and displaying general merchandise items and assisting customers with product inquiries. Establishes and maintains safe and clean environment that encourages customers to return. Assists in reaching sales and profit goals and monitors quality assurance standards to deliver excellent customer service.
Overview
5
5
years of professional experience
2
2
Languages
Work History
General Merchandise Clerk
Meijer
Austintown OH
02.2025 - Current
- Managed merchandise stocking and organization to ensure optimal product availability.
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Collaborated with team members to maintain store cleanliness and visual merchandising standards.
- Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
- Trained new staff on operational procedures and customer service best practices, fostering team development.
- Analyzed inventory levels to identify trends, ensuring timely restocking of high-demand items.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Maximized shelf space utilization by implementing effective stocking strategies that improved product visibility.
Store Associate
Dunkin Doughnuts
Youngstown, Ohio
02.2024 - Current
- Cashier
- Prepared Food
- Cleaning indoors and outdoors
Cashier
Tjmaxx
Niles, Ohio
08.2021 - 06.2023
- Cashier
- Stocked
- Cleaning
- Warehouse
- Informed customers of promotions and special offers to increase sales
- Promoted loyalty programs and store cards
- Engaged customers in pleasant conversation while completing cash register transactions
Education
Diploma -
Fitch
Austintown05-2023
Skills
- Executing orders
- Getting along well with co workers
- Dependable
- Willing to expand knowledge to new things
- Customer Service
- Cash handling accuracy
- Returns and exchanges
- Adherence to store policies
- Customer Assistance
- Sales floor support
- Shelf stocking
- Stock replenishment
- Customer inquiries
- Product rotation
- Item tagging
- Store maintenance
- Merchandise display
- Product pricing
- Lifting heavy items
- Point of sale systems
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and reliable
- Problem-solving abilities
- Multitasking
- Motivated team player
- Loading and unloading
- Multitasking Abilities
- Heavy lifting
- Stocking
- Safety procedures
- Team coordination
Accomplishments
- Supervised team of 9 staff members.
LANGUAGE
English - Native
French - Intermediate
Timeline
General Merchandise Clerk
Meijer
02.2025 - Current
Store Associate
Dunkin Doughnuts
02.2024 - Current
Cashier
Tjmaxx
08.2021 - 06.2023
Diploma -
Fitch