Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kai Abubaker

Hilo,HI

Summary

Professional fitness leader with solid track record in team collaboration and achieving results. Skilled in developing personalized training programs, leading fitness initiatives, and managing client relationships. Known for adaptability and reliability in meeting changing needs. Strong worth ethic, adaptability and exceptional interpersonal skills. Strong focus on motivating team members and driving client success.

Overview

11
11
years of professional experience

Work History

Director of Recreation

Kaanapali Ali'i
03.2022 - 08.2023
  • Managed & coordinated 4 departments and 50+ employees.
  • Developed, organized and implemented recreational programs for all ages.
  • Created a budget for recreation activities and monitored expenditures to ensure adherence.
  • Coordinated with other departments to facilitate the successful implementation of recreational activities.
  • Supervised staff responsible for planning, organizing, and implementing recreation programs.
  • Established schedules and assigned duties to staff members.
  • Organized special events such as tournaments, competitions, & festivals.
  • Ensured compliance with safety regulations during all recreational activities.
  • Provided guidance to participants on proper use of equipment, rules of play and safety procedures.
  • Resolved conflicts among participants or between participants and staff members in a professional manner.
  • Maintained records related to attendance at recreation activities and programs offered.
  • Developed marketing plans aimed at increasing participation in recreational activities within the community.
  • Analyzed customer feedback regarding recreation services provided by the organization.
  • Scheduled maintenance work on facilities used for recreational purposes as needed.
  • Submitted annual budgets with descriptions of needs to defend funding requests.
  • Coordinated calendars, shifts and activity schedules with staff.
  • Trained workers in company procedures or policies.
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.

Sales Closer

New Reach Education
07.2020 - 12.2022
  • Utilized CRM software to track leads and manage thousands of client accounts.
  • Responded promptly to customer inquiries via phone or email.
  • Developed key customer relationships to increase sales.
  • Grossed over $1,800,000 in product sales in total during my time at this company.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Created successful strategies to develop and expand customer sales.
  • Adhered to company initiatives and achieved established goals.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Recruited, hired and trained new hires to optimize profitability.

E-Foil Surf Coach

E-Foil Hawaii
02.2021 - 08.2024
  • Boosted client satisfaction with engaging and interactive surf lessons, fostering a positive learning environment.
  • Collaborated with fellow coaches to continuously improve instructional methods and share best practices in surf coaching techniques.
  • Conducted regular equipment inspections to ensure optimal functionality, proactively addressing any maintenance needs or repairs for uninterrupted lessons.
  • Improved students'' surfing skills by providing personalized coaching and constructive feedback.
  • Was regularly responsible for transporting & maintaining $200k+ in equipment to carry out lessons.

Personal Training Manager

Vasa Fitness
10.2018 - 10.2019
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Maintain up-to-date knowledge of fitness training methods.
  • Designed specific workout systems for individual clients based on performance ability.
  • Conducted comprehensive fitness assessments to establish baseline fitness levels and monitor progress.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Recruited interviewed, hired, and onboarded new personal trainers by identifying individuals who demonstrated strong work ethic, passion for health and fitness, and excellent communication skills.
  • Promoted a safe workout environment by enforcing proper exercise techniques among trainers and performing regular equipment safety checks.
  • Improved overall gym revenue by upselling personal training packages and promoting additional services such as group classes, nutrition counseling, and workshops.

Recreation & Fitness Manager

Grand Summit
10.2017 - 10.2018
  • Provided assistance to members in achieving their personal goals related to physical fitness.
  • Supervised a team of trainers and instructors to ensure quality customer service was provided at all times.
  • Achieved or exceeded financial and personal training goals consistently.
  • Collaborated with other professionals in developing innovative programs that meet clients' needs.
  • Resolved any customer complaints or issues promptly and efficiently.
  • Monitored and evaluated member satisfaction through surveys and interviews.
  • Recruited, interviewed and trained new staff members as needed.

Front Desk

Lahaina Shores / Napili Kai
02.2014 - 01.2017
  • Greeted customers in a professional and friendly manner.
  • Processed payments accurately and efficiently.
  • Resolved customer complaints promptly and courteously.
  • Answered phones, responded to inquiries, and took messages.
  • Addressed customer needs in a timely manner.
  • Kept accurate records of guest transactions.
  • Provided excellent customer service while upholding company policies.
  • Computed bills and collected payments for guests.
  • Answered guest inquiries, recommending shopping, dining or entertainment.

Education

National Academy of Sports Medicine (NASM CPT)

Certified Functional Strength Coach (CFSC)

Functional Movement Assessment (FMS) Certified

Bachelor of Science - Exercise Science & Kinesiology

University of Hawaii
Hilo
12-2026

Veda Yoga Teacher Training (500hrs)

Institute of Integrative Nutrition (800hrs)

Thai Massage Therapist (300hrs)

Skills

  • Attention to Detail
  • Excellent Organizational Abilities
  • Strategic thinker
  • Coaching and mentoring
  • Goal Setting
  • Time Management
  • Sales Expertise
  • Client relationship building
  • Passion for health & fitness
  • Objection handling

Accomplishments

Was consistently one top performing trainers out of over 40 gyms and 350+ trainers based on client sessions executed, client retention, & gross revenue generated.

Timeline

Director of Recreation

Kaanapali Ali'i
03.2022 - 08.2023

E-Foil Surf Coach

E-Foil Hawaii
02.2021 - 08.2024

Sales Closer

New Reach Education
07.2020 - 12.2022

Personal Training Manager

Vasa Fitness
10.2018 - 10.2019

Recreation & Fitness Manager

Grand Summit
10.2017 - 10.2018

Front Desk

Lahaina Shores / Napili Kai
02.2014 - 01.2017

National Academy of Sports Medicine (NASM CPT)

Certified Functional Strength Coach (CFSC)

Functional Movement Assessment (FMS) Certified

Bachelor of Science - Exercise Science & Kinesiology

University of Hawaii

Veda Yoga Teacher Training (500hrs)

Institute of Integrative Nutrition (800hrs)

Thai Massage Therapist (300hrs)

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Kai Abubaker