Kai Bean-Pittman
Administrative Specialist
Summary
Adaptable Administrative Specialist committed to facilitating efficient office operations by streamlining administrative systems and procedures. Superb schedule coordination and project planning abilities. Personable and productive with 60 wpm type speed and proficiency in Sales Forces, Google Doc, West Law and Excel. Well-versed in managing files, updating documents and producing business correspondence.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Principal Professional Services Consultant
Pittman Administrative & Accounting Services
Silver Spring, MD
07.2020 - Current
- Creates strategies that propelled business forward in industry.
- Met with board members and executive team to analyze workflow and propose policy improvements.
- Reviews company needs and developed actionable solutions to resolve problems and plan for future growth.
- Help to revamp operational processes, resulting in dramatic improvements in efficiency, quality and productivity.
- Gather process and operational information, organized points and analyzed trends in order to provide current and useful information in support of business decision making.
- Optimize customer experience by delivering superior services and effectively troubleshooting issues.
- Develop and updated tracking spreadsheets for process monitoring and reporting.
- Evaluate staff performance and provided coaching to address inefficiencies.
- Provide reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Prove successful working within tight deadlines and fast-paced atmosphere.
- Negotiate optimal contract terms and conditions to lessen business risk and maximize financial objectives.
- Assist contract and legal professionals to address contract issues and developments.
Paralegal Intern
Law Office of Malik N. Drake, PLLC
Alexandria, VA
02.2021 - 05.2021
- Prepared and filed documents within court system
- Drafted Motions and Discovery Packages
- Preformed Civil Court searches in order to ascertain status of case
- Created electronic filing system to track all correspondence between client and attorney
- Conferred with clients and other involved parties to gather and track case information.
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Directed and coordinated service of subpoenas
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Facilitated communication in client pre-trial meetings to enhance courtroom strategies.
Sales Support Administrator
Robert Half
Columbia, MD
05.2019 - 03.2020
- Prepared client contracts for incoming contractors and applicable employment agreements
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Coordinated and attended meetings as company's main contact to review contractual obligations
- Prepared compliance reports and disseminated to upper management
- Evaluated applicant credentials, and conducting initial interviews and pre-screening assessments
- Operated and maintained applicant tracking and candidate management systems
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Checked processes and assessed communications within CRM systems for efficiency.
Office Manager
Lt. Joseph P. Kennedy Institute, Catholic Charities
Washington, DC
06.2016 - 06.2018
- Organized office operations and procedures; performed monthly billings as it related to state education agencies; managed vendor contracts and food services for the school
- Completed administrative projects by identifying and implementing new technology and resources
- Managed the school and companywide calendar management system to keep track of staff, school census, parental contact information and events
- Maintained and organized office supply inventory
- Responsible for creating marketing material for events and special projects
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Program Coordinator
New Bethel Baptist Church
Washington, DC
08.2013 - 06.2016
- Managed communications calendar to include social media, conference calls and newsletter
- Provided general meeting support to include: managing senior management calendars, reserving meeting locations, copying and faxing
- Coordinated workshops, conferences and special events to include providing logistical support
- Integrated logistics systems into company processes to improve operations and manage work orders and price changes
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Spearheaded implementation of program rules, frameworks and toolkits to facilitate smooth change management process
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Education
Bachelor of Arts - General Studies
MARSHALL UNIVERSITY
06.2004 - 05.2008
Skills
Paralegal
Microsoft Office Suite
SalesforceSolomon AccountingData ManagementCRMWestlaw Online DatabaseConstant ContactHootsuiteCase Law Online DatabaseExperienced Program Manager
Business Strategy Implementation, Accounting
Organizational Development
PPE Compliance
Business Administration
Strategic planning
Certification
Certified Paralegal, Paralegal Institute of Washington, DC
Accomplishments
- Legal Research- Westlaw Online Database ll
Timeline
Certified Paralegal, Paralegal Institute of Washington, DC
04-2021
Paralegal Intern
Law Office of Malik N. Drake, PLLC
02.2021 - 05.2021
Principal Professional Services Consultant
Pittman Administrative & Accounting Services
07.2020 - Current
Sales Support Administrator
Robert Half
05.2019 - 03.2020
Office Manager
Lt. Joseph P. Kennedy Institute, Catholic Charities
06.2016 - 06.2018
Program Coordinator
New Bethel Baptist Church
08.2013 - 06.2016
Bachelor of Arts - General Studies
MARSHALL UNIVERSITY
06.2004 - 05.2008