Kai Caudill
Columbus,OH
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Penn & Beech Candle Co
08.2022 - Current
- Train new employees and delegate tasks to ensure efficient operation of the store
- Guide customers in the candle-making process including giving scent combination recommendations, accurately measuring the wax-to-fragrance oil ratio, and demonstrating safety procedures while dealing with high-temperature wax
- Utilize conflict resolution techniques to support customers and team members
- Exercise composure under pressure and in escalated customer service scenarios.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Contribute to a positive workplace culture by fostering open communication and collaboration among team members.
Master of Social Work Intern
UMCH Family Services
08.2024 - 05.2025
- Managed caseload efficiently, ensuring timely documentation and follow-up appointments.
- Administered comprehensive mental health assessments to identify appropriate level of care and treatment goals
- Collaborated with interdisciplinary teams, clients, and their families to develop an individualized and comprehensive treatment plan.
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Provided crisis intervention services, deescalating situations and connecting individuals with appropriate resources.
- Advocated for clients in various settings such as schools, courts, or medical facilities to ensure access to necessary services.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Maintained clinical documentation to track client progress, record interventions and provide relevant data for analysis.
Social Work Intern
Nationwide Children’s Hospital
08.2023 - 05.2024
- Helped maintain the therapeutic environment of the milieu by redirecting patient conversations and offering patients breaks as needed during groups
- Led daily therapy groups
- Documented patient behavior in therapy groups to inform best care approach, while maintaining confidentiality and compliance with ethical standards.
- Mitigated barriers with families in the mental health system
- Learned and utilized therapeutic modalities such including CBT, DBT, and MI.
- Implemented crisis intervention techniques when necessary, ensuring client safety and well-being during difficult situations.
- Linked families to in-house and community resources for further support
- Observed diagnostic assessments and individual/family therapy sessions
Direct Care Staff
Heinzerling Community
05.2022 - 08.2022
- Assisted residents in completing acts of daily living such as getting dressed, taking baths, eating, brushing teeth, and changing clothes.
- Supported residents in meeting their personal goals made by occupational therapist
- Documented residents' progress and medical information through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Worked with an interdisciplinary team to ensure all 35 residents on the unit got proper care
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
Education
Master of Social Work -
The Ohio State University
Columbus, Ohio05.2025
B.S. - Social Work
The Ohio State University
Columbus, Ohio05.2024
Skills
- Client advocacy
- Trauma-Informed Techniques
- Time Management
- Rapport building
- Clinical documentation
- Problem-Solving
- Effective communication
Certification
Licensed Social Worker - State of Ohio Counselor, Social Work, Marriage and Family Therapist Board
- License Number: APP-000819650
- Valid 2024-09-05 - 2026-09-05
Timeline
Master of Social Work Intern
UMCH Family Services
08.2024 - 05.2025
Social Work Intern
Nationwide Children’s Hospital
08.2023 - 05.2024
Shift Lead Manager
Penn & Beech Candle Co
08.2022 - Current
Direct Care Staff
Heinzerling Community
05.2022 - 08.2022
Master of Social Work -
The Ohio State University
B.S. - Social Work
The Ohio State University
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