Kai Cobb
Creswell,OR
Summary
Friendly and communicative, with natural aptitude for customer service and problem-solving. Familiar with essential customer service principles and proficient in handling inquiries and resolving issues efficiently. Committed to creating positive client experiences and fostering long-term customer relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pastry Prep Cook
Creswell Bakery
02.2024 - 12.2024
- Scaled out and mixed ingredients according to recipes and procedures.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Prepared wide variety of goods such as cupcakes, cookies and tarts by following traditional and modern recipes.
- Oversaw pastry coolers and storage areas to monitor ingredient and supply inventory levels.
Bartender & Server
El Tapatio
05.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bar Manager
Spinelli's Pizzeria Tempe
04.2021 - 08.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Bar Supervisor
Christies Cabaret
09.2019 - 03.2020
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
Skills
- Food safety
- Precision measuring
- Sanitation practices
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Training and mentoring
Certification
- CPR Training
- Bloodborne Pathogens Training
- Animal care (Cats, Dogs, Horses)
Timeline
Pastry Prep Cook
Creswell Bakery
02.2024 - 12.2024
Bartender & Server
El Tapatio
05.2023 - 01.2024
Bar Manager
Spinelli's Pizzeria Tempe
04.2021 - 08.2022
Bar Supervisor
Christies Cabaret
09.2019 - 03.2020
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