Summary
Overview
Work History
Education
Skills
Timeline
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Kai Corben

West Hills,CA

Summary

Experience in hospitality, customer service, door-to-door sales, and retail. Committed to providing exceptional service, building meaningful connections, and driving sales success. Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands.

Overview

4
4
years of professional experience

Work History

Babysitter & House Sitter

The Feder Family
08.2023 - Current
  • Dog & house sit.
  • Played games, worked on homework, and got the kids ready for bed.
  • Reassured children when upset providing emotional support and stability.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Organized and cleaned the home after activities by picking up toys and straightening up the playroom.
  • Prepared healthy, age-appropriate snacks and meals.
  • Planned fun outings and educational activities to keep children entertained.
  • Monitored children's play activities to verify safety.

Assistant/Social Media Content Creator

Halter Ego
02.2020 - Current
  • Assist Fulfillment Manager & team across a variety of projects.
  • Fulfillment, inventory management, order shipping, run errands as required.
  • Trade-show event set up and customer interaction/sales.
  • Met or exceeded sales goals and worked as team player in supporting other sales.
  • Tested website features and functionality for optimal performance.
  • Photograph merchandise and edit images for the company website and marketing/social media content.
  • Attend photoshoots, film/edit behind the scenes footage for social media reels.
  • Gained experience in media management and video editing/digital marketing.

Summer Camp Counselor

Bell Canyon Equestrian Center
06.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through a variety of camp activities.
  • Acted as a positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Communicated with families to keep parents informed on their child's camp experience and address any concerns or issues.
  • Assisted with meal preparation and clean-up
  • Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Lead Generator

US Power
01.2023 - 04.2023
  • Developed extensive knowledge of products and services
  • Researched prospects and called potential customers from marketing lists and referral programs
  • Generated leads door-to-door and inside the Topanga mall at the SunPower Kiosk.
  • Scheduled in-person sales appointments to discuss products and services and to close qualified leads.
  • Met or exceeded monthly sales goals using dynamic interpersonal and tried and true persuasion skills.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Overcame objections using friendly, persuasive strategies.
  • Observed and learned, changing customer requirements and adapting sales strategies as needed.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
  • Implemented upselling techniques to increase revenue and product sell-through.

Host/Head Food Runner

Sugarfish By Sushi Nozawa
10.2022 - 12.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used POS system to manage sales transactions, process credit cards and print receipts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Delivered pick-up and curbside orders to guests.

Education

Associates Degree - Business, Marketing, Economics And Sales.

Moorpark. College
Moorpark, CA
08.2024

Skills

  • Customer Service
  • Tradeshow Event Setup
  • Retail Sales
  • POS Software
  • Social Media Content Creation & Management
  • Appointment Scheduling
  • Strong Verbal and Written Communication
  • Research
  • Reservations Management
  • Team Collaboration

Timeline

Babysitter & House Sitter

The Feder Family
08.2023 - Current

Summer Camp Counselor

Bell Canyon Equestrian Center
06.2023 - 08.2023

Lead Generator

US Power
01.2023 - 04.2023

Host/Head Food Runner

Sugarfish By Sushi Nozawa
10.2022 - 12.2022

Assistant/Social Media Content Creator

Halter Ego
02.2020 - Current

Associates Degree - Business, Marketing, Economics And Sales.

Moorpark. College

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Kai Corben