Kai Ferguson
Retail & Customer Service
Lompoc,CA
Summary
Dependable, hardworking, and personable team player with excellent interpersonal skills and outgoing personality. Driven and motivated to maintain high service standards and contribute to team success through active listening skills, attention to detail, and excellent work ethic.
Overview
6
6
years of professional experience
Work History
General Construction Worker
Solem Construction
11.2025 - 04.2026
- Increased client satisfaction by providing timely updates on project progress and addressing concerns promptly.
- Improved workplace safety by implementing and enforcing strict safety guidelines and procedures.
- Assisted in the planning and execution of various construction projects, ensuring successful completion and client satisfaction.
- Framing and Concrete work
General Construction Laborer
Borroel Construction
12.2024 - 11.2025
- Used variety of hand and power tools to complete tasks.
- Operated skid-steers and excavators to complete various tasks.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Ran water lines, gas lines and electrical to module houses.
- Demonstrated proficiency in various construction tools and equipment, contributing to quality workmanship on every project.
County Park Ranger Seasonal
Santa Barbara County Parks Department
04.2024 - 11.2024
- Managed emergency situations effectively with timely response and coordination with other first responders.
- Collaborated with law enforcement agencies in investigating illegal activities such as poaching or vandalism within park boundaries.
- Facilitated communication between park staff members by organizing regular meetings, discussing ongoing projects status updates or addressing any concerns raised by team members.
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Maintained trails, campgrounds, and facilities for increased visitor satisfaction and safety standards compliance.
Valet Driver
Chumash Casino & Resort
06.2023 - 03.2024
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Welcomed arriving guests and explained car retrieval procedures.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Drove varied vehicles, including luxury and sports models with manual transmissions, safely and legally.
Retail Sales Lead & Seasonal Supervisor
Surf Connection Co.
03.2022 - 05.2023
- Facilitated cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
Construction Laborer-Extra Help
Grider Construction
06.2020 - 01.2021
- Learned how to complete measurements and cuts with minimal supervision, contributing to successful project completion.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Observed all safety regulations on job sites to keep accidents to minimum.
- Used required tools to complete jobs, including nail guns, hammers, saws, squares, levels and fastening devices.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
High School Diploma -
Cabrillo High School
Lompoc, CA06.2022
Skills
- Public Interaction
- Money handling abilities
- Task delegation
- Customer service
- Decision-making
- Critical thinking
Timeline
General Construction Worker
Solem Construction
11.2025 - 04.2026
General Construction Laborer
Borroel Construction
12.2024 - 11.2025
County Park Ranger Seasonal
Santa Barbara County Parks Department
04.2024 - 11.2024
Valet Driver
Chumash Casino & Resort
06.2023 - 03.2024
Retail Sales Lead & Seasonal Supervisor
Surf Connection Co.
03.2022 - 05.2023
Construction Laborer-Extra Help
Grider Construction
06.2020 - 01.2021
High School Diploma -
Cabrillo High School