Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kai Hale

Granite City,IL

Summary

My name is Kai (like Pie with a "K"). I love people and am passionate about their development in and out of the workplace. I have a knack for pulling people out of their shell, creating and maintaining meaningful work relationships/connections, and creating systems and processes that promote positive long-term results.

Experienced with coordinating facility operations and maintenance, ensuring safe and efficient environments. Utilizes strong organizational and multitasking skills to manage repairs and vendor services. Knowledge of compliance standards and effective problem-solving for optimal conditions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Facility Coordinator

Gateway Regional Medical Center
11.2023 - Current
  • As the Facility Coordinator, I oversee the 'follow-up' and 'follow-through' for a lot of the physical projects in our hospital and its outbuildings.
  • I do our part ordering for the maintenance department.
  • Evaluated vendor contracts to ensure optimal service levels while maintaining cost control measures.
  • Assisted in the development of emergency preparedness plans, ensuring staff was trained in proper procedures during critical situations.
  • Maintained accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
  • Established strong relationships with local authorities ensuring adherence to codes/regulations while facilitating efficient permit acquisition.
  • Coordinated emergency response drills, enhancing preparedness for potential incidents.
  • Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.
  • I also serve as the main point of contact for the maintenance department and am responsible for assigning access badges for new hires, contractors, and vendors.
  • Developed and maintained facility policies and procedures, promoting best practices among staff members.
  • Managed vendor relationships, negotiating contracts for services and supplies to enhance operational efficiency.
  • Enhanced communication between departments by developing a centralized system for submitting maintenance requests and tracking progress.
  • Assisted in recruitment efforts by screening resumes and scheduling interviews with candidates.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.

Floater (Part Time)

Novel Idea's BoardGamery
06.2019 - Current
  • I currently float between 3 local businesses owned by the same person.
  • I check inventory, fill in service roles as needed (Barista, Server, Bartender), organize events, help with marketing, and train in hospitality.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Assistant Manager

Carlos O'Kelly's
03.2020 - 09.2023
  • I started as a server at Carlos O'Kelly's and progressively moved into management.
  • Resolved customer complaints and handled refunds to promote satisfaction.
  • Trained and mentored new managers and employees on company policies and procedures.
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties in the front and back of house.
  • Developed employee schedules to optimize labor costs while maintaining service quality.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High school diploma -

Granite City High School
Granite City, IL
05.2019

Associate's degree - Enterprise Leadership

University of Iowa
Iowa City, IA

Skills

  • Food Safety
  • Payroll management
  • Inventory management
  • Guest relations
  • Teamwork and collaboration
  • Reliable and responsible
  • Problem-solving
  • Special projects
  • Building operations
  • Record keeping
  • Team leadership
  • Project management
  • Attention to detail
  • Analytical thinking
  • Task prioritization

Certification

SERV Safe Certified Manager

Timeline

Facility Coordinator

Gateway Regional Medical Center
11.2023 - Current

Assistant Manager

Carlos O'Kelly's
03.2020 - 09.2023

Floater (Part Time)

Novel Idea's BoardGamery
06.2019 - Current

High school diploma -

Granite City High School

Associate's degree - Enterprise Leadership

University of Iowa

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