Kai Hoskins

Utilize the following agents:

• Cisco ISE, Cisco DNA, MobaXterm, and Aruba WLC.

Apart of an engineering team where we oversee, administer and troubleshoot the enterprise campus networks of unclassified RDTE, classified RDTE and SDREN networks consisting of over 400 Cisco switches for the entirety of NSWCDD (Naval Surface Warfare Center Dahlgren Division).

• Utilize Cisco DNA Center to manage and implement tasks on all Cisco network devices, such as IOS XE firmware updates, and configuration baseline templates.
• Utilize Cisco ISE for troubleshooting and ensuring end-user authentication to the unclassified and classified networks for over 1000 end-users via 802.1x and MAB.

Experience using the following software and agents:

• Cisco, Meraki, Fortigate, Palo Alto, Ruckus, Ekahau, Visio, Datto RMM, ITGlue, AutoTask
• Created a new change management process for site-wide network infrastructure updates, per client.
• Lead network resource for designing and implementing wireless networks.
• Triaged networking emergencies after hours.
• Configured Cisco switches, firewalls, and wireless controllers to better support environments.
• Acted as a tier 2/3 resource for networking tickets.
• Presented site surveys, network implementations, and findings to executive-level individuals.

Experience with the following RMM agents and portals:

• Cisco, Meraki, AutoTask, DattoRMM, ITGlue, Netcare SC, O365 Administration, Ubiquiti, BitDefender, and AppRiver.

Exemplified growing skill in managing a diverse portfolio of more than 50 customers, providing support to over 1,500 devices, encompassing networking equipment, servers, end clients, and IoT systems.

• Direct and remote support for environments supporting STS and client VPNs, WLAN, LAN, active directory, VoIP, and security-compliant conditions.
• Small team management and teamwork, completing large migrations or rebuilding environment failures in a timely manner.

• Ensured optimal environment performance by meticulously configuring, implementing, and troubleshooting networking equipment, such as firewalls, routers, and switches.
• Configuration of Cisco firewalls, routers, and switches via CLI to support diverse environments.
• Administration of servers, such as domain controllers, RDS, file, and application.
• Structured environments from the edge to client, supporting security policies and structural integrity.