KAI HOWELL
Plano,TX
Summary
With a proven track record at Sukiya, I excel in collaborative leadership and organizational skills, adeptly training teams and enhancing service quality. My expertise spans efficient problem-solving and accurate data entry, significantly improving operational efficiency. My approach is always client-focused, ensuring seamless, high-quality outcomes in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Furniture Mover
Sakai Moving Company
Tokyo, Japan
05.2024 - 08.2024
- Oversaw moving supplies inventory, ensuring timely restocking.
- Maintained an organized inventory list of all items moved throughout the day for accuracy in billing purposes.
- Communicated effectively with clients and team members to coordinate moving plans.
- Ensured safe packaging of delicate items to minimize potential damage during transit.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Customer Service Representative Supervisor
Sukiya
Mizuho City, Tokyo
12.2021 - 12.2022
- Successfully trained, coached and mentored a team of customer service representatives in relevant policies and procedures
- Reviewed customer service reports to identify and address any areas of improvement
- Resolved escalated customer complaints promptly and professionally
- Developed new hires by monitoring, coaching and evaluating employee performance
Education
Bachelor of Arts (B.A.) - Mathematics
Texas Tech University
Lubbock05.2026
Skills
- Collaborative Leadership Skills
- Organizational skills
- Multitasking
- Attentive Listening Skills
- Analytical Thinking
- Effective Time Management
- Quickly Adjusting to Change
- Problem Solving
- Accurate Data Entry
Certification
ServSafe Certification
Currently aiming to be TechTeach Certified
Languages
- Japanese, Fluent
- English, Fluent
Languages
English
Native/ Bilingual
Japanese
Native/ Bilingual
References
References available upon request.
Timeline
Furniture Mover
Sakai Moving Company
05.2024 - 08.2024
Customer Service Representative Supervisor
Sukiya
12.2021 - 12.2022
Bachelor of Arts (B.A.) - Mathematics
Texas Tech University
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