Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAI KIMBROUGH

Detroit,MI

Summary

Seeking a responsible and challenging position in a corporation, that has an opportunity for growth and advancement. Versatile Assembly Line Worker knowledgeable about quality checks, finishing work and equipment calibration. Proven history of reliability and resourcefulness in workplace. Safety-oriented individual committed to performance and trained in equipment use.

Overview

12
12
years of professional experience

Work History

Production Worker

Brose
Warren, MI
06.2024 - 08.2024
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Analyzed data from process control systems to identify trends in product quality.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
  • Developed corrective action plans based on findings from investigations and audits.
  • Maintained records of all nonconforming products and completed corrective actions as required.

Supply Chain Specialist

Henry Ford Hospital
Detroit, MI
10.2023 - 02.2024
  • Determined appropriate equipment and staffing levels to load, unload and move materials.
  • Reviewed standardization documents for obsolete items; identified replacement parts when necessary.
  • Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
  • Monitored inventory levels and conducted periodic physical counts to ensure accuracy.
  • Maintained stock records, including receipts, issues, returns, adjustments and transfers.
  • Stored supplies in designated areas according to established procedures.
  • Distributed supplies to various departments within the organization as needed.
  • Ensured proper handling of hazardous materials by following safety regulations and guidelines.
  • Provided technical support with regard to supply management systems.
  • Identified slow-moving or excess inventory; developed action plans for disposal or storage of surplus items.
  • Organized warehouse space by labeling shelves, bins, drawers and other storage locations.
  • Developed tracking systems using barcodes or RFID tags to monitor location of supplies.
  • Performed cycle counts and reconciled discrepancies between physical counts and computer generated reports.
  • Processed returned material requests promptly while maintaining a high level of customer satisfaction.

Assembly Line Worker

Chrysler Sterling Heights Assembly Plant
03.2014 - 05.2023
  • Installing certain parts into the vehicle within my designated work station -Inspecting the vehicles before they were shipped out to prospective consumers -Painting, Packaging, Sorting, and Inspecting Chrysler 200 Vehicle
  • Recognized defective material and reported issues to management.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Assembled components by examining connections for correct fit, fastening parts and subassemblies.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
  • Packed finished products and prepared for shipment.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Provided assistance in producing wiring components or assemblies.
  • Supervised assembler teams and trained or oriented new employees on procedures.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Managed warehouse receiving, storing and shipping.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.

Customer Service Representative Advocate

DTE Energy
02.2017 - 06.2017
  • Address customer service inquiries in a timely fashion -Give accurate or the best answers possible to the questions that were asked of me
  • Pay bills -Sign customers up for billing programs and automatic pay plans
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers regarding needs and addressed concerns.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Upheld privacy and security requirements for customer information.
  • Handled escalated calls for front-line associates to address complex issues and restore customer satisfaction.
  • Stayed on top of changing internal policies, company offerings and promotions to effectively serve every customer.
  • Encouraged customers to become self-sufficient with web-based and mobile support tools.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Achieved high sales percentage with consultative, value-focused customer service approach.

Package Sorter

FedEx
Lansing, MI
08.2016 - 10.2016
  • Loaded packages onto pallets for shipment.
  • Organized packages according to size and weight specifications.
  • Scanned barcodes on packages to ensure accuracy of delivery.
  • Inspected packages for signs of damage or tampering.
  • Unloaded incoming shipments from conveyor belts.
  • Recorded package information into computer system.
  • Stacked packages in designated areas for further processing.
  • Sorted parcels according to postcode destinations.
  • Assisted with loading trucks when necessary before departure time deadlines.
  • Collaborated with other team members while working towards common goals and objectives.
  • Sorted incoming shipments and separated packages by size, type and destination within warehouse.

Housekeeping

Comfort Inn
06.2016 - 08.2016
  • Vacuuming and Mopping -Kitchen and Bathroom Cleaning -Room Organizing
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Home Health Aide

Independent
Detroit, MI
05.2012 - 03.2014
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Prepared meals and snacks according to prescribed diets.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Assisted clients with bathing, dressing and incontinence care.

Packing, Shipping, and Receiving Assembler

Anchor Staffing
10.2013 - 11.2013
  • Inspecting parts for Ford -Packing parts for Ford
  • Tagged and stored product inventory in correct areas and locations.
  • Assembled finished product for shipment by packing, crating, loading and securing items.
  • Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
  • Inspected deliveries for correctness and quality standards.
  • Maintained detailed production log identifying materials used, wastage and rejects.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Minimized waste and lag times by maintaining orderly and clean work area and equipment.
  • Reported defective materials to department supervisors for immediate remediation.
  • Inspected product on lines for conformance to predetermined quality specifications.

Host

Friday’s
01.2013 - 03.2013
  • Go’s/ Server -Greeting and escorting guest to their seats -Took orders over the phone -Serving food to the guest
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered telephone to provide dining information and take reservations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.

Education

Diploma - General Studies

Edsel Ford High
01.2012

Skills

  • Customer Service
  • Team Player
  • Work well with other
  • Computer knowledge
  • Fast learner
  • Product Inspection
  • Shipping Support
  • Quality Control
  • Hand and Power Tools
  • Assembly and Production
  • Manufacturing Experience
  • Equipment Operation
  • Team Lead
  • Active Listening
  • Retail Sales Customer Service
  • Microsoft Office Expertise
  • Data Entry
  • Clerical Support
  • Typing Proficiency

Timeline

Production Worker

Brose
06.2024 - 08.2024

Supply Chain Specialist

Henry Ford Hospital
10.2023 - 02.2024

Customer Service Representative Advocate

DTE Energy
02.2017 - 06.2017

Package Sorter

FedEx
08.2016 - 10.2016

Housekeeping

Comfort Inn
06.2016 - 08.2016

Assembly Line Worker

Chrysler Sterling Heights Assembly Plant
03.2014 - 05.2023

Packing, Shipping, and Receiving Assembler

Anchor Staffing
10.2013 - 11.2013

Host

Friday’s
01.2013 - 03.2013

Home Health Aide

Independent
05.2012 - 03.2014

Diploma - General Studies

Edsel Ford High

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KAI KIMBROUGH