Kai Long
Waterbury,CT
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Walmart, adept in POS system operation and time management. Demonstrated ability to improve store maintenance and implement loss prevention strategies, significantly contributing to a positive shopping environment. Excelled in resolving conflicts and boosting store efficiency through diligent stock replenishment.
Overview
3
3
years of professional experience
Work History
Store Attendant
Walmart
11.2024 - Current
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assisted customers by answering questions and fulfilling requests.
Cashier/store Attendant
Cumberland Farms
08.2024 - 10.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Kohls Department Store
01.2023 - 04.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
Pool Checker
Parks and Recreation Department
06.2022 - 08.2022
- Check in and out pool members
- Spoke with upset customers and notified appropriate management to resolve conflicts.
Education
Crosby High School
Waterbury, CT06-2025
Skills
- Stock replenishment
- Loss prevention strategies
- Store maintenance
- POS system operation
- Time management
Timeline
Store Attendant
Walmart
11.2024 - Current
Cashier/store Attendant
Cumberland Farms
08.2024 - 10.2024
Cashier
Kohls Department Store
01.2023 - 04.2024
Pool Checker
Parks and Recreation Department
06.2022 - 08.2022
Crosby High School
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